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    5.   Influencing employers
    6.   Unfair use of official position
    7.   Returning indicia of agency
    8.   Churning
    9.   Twisting
    10.   Restraint of competition
      1.   Unfair restriction of contracting parties choice of insurer
  O.   Insurance contracts in Wisconsin
III. Ethics -- 3 Hours
  A.   Fiduciary duties, and responsibilities
  B.   Conflict of interest
  C.   Ethical marketing practices, including fair and ethical treatment of policyholders
  D.   Appropriate claims practices
  E.   Suitability of product to client
  F.   Social responsibility of insurance agent
  G.   Agent/company relationships
  H.   Maintaining appropriate insurance expertise
IV.   Terms, Concepts, and Policies -- 10 Hours
  A.   Insurance terms and related concepts
    1.   Insurance
    2.   Insurable interest
    3.   Hazard
      a.   Physical
      b.   Moral
      c.   Morale
    4.   Peril (causes of loss)
      a.   Specified (named) perils
        (1)   Standard fire
        (2)   Extended coverage
        (3)   Broad form
      b.   Open perils (all physical loss)
    5.   Loss
      a.   Direct
      b.   Indirect
    6.   Proximate cause
    7.   Deductible
    8.   Principle of Indemnity
    9.   Actual cash value
    10.   Replacement cost
    11.   Limits of liability
    12.   Coinsurance
    13.   Pair and set clause
    14.   Extensions of coverage
    15.   Additional coverages
    16.   Accident
    17.   Occurrence
    18.   Cancellation
    19.   Nonrenewal
    20.   Vacancy and unoccupancy
    21.   Right of salvage
    22.   Abandonment
    23.   Liability
    24.   Negligence
  B.   Policy provisions and contract law
    1.   Parts of a policy
      a.   Declarations
      b.   Insuring agreement
      c.   Conditions
      d.   Exclusions
    2.   Definition of the insured
    3.   Duties of the insured
    4.   Obligations of the insurance company
    5.   Mortgagee rights
    6.   Proof of loss
    7.   Notice of claim
    8.   Appraisal
    9.   Pro rata liability (other insurance)
    10.   Assignment
    11.   Subrogation
    12.   Arbitration
    13.   Elements of a contract
    14.   Warranties, representations, and concealment
    15.   Warranty
      a.   Affirmative
      b.   Promissory
    16.   Breach of warranty
    17.   Concealment
    18.   Binders
    19.   Sources of insurability information
    20.   Fair Credit Reporting Act
  C. Types of policies
    1.   Standard fire
    2.   Personal lines
      a.   Dwelling (DP forms)
      b.   Homeowners (HO) forms
      c.   Mobile homes
    3.   Homeowners policy
    4.     Watercraft
Published under s. 35.93, Stats. Updated on the first day of each month. Entire code is always current. The Register date on each page is the date the chapter was last published.