Chapter VE 4

VE 4.14(2)(a) (a) Administration.

VE 4.14(2)(a)1. 1. The service provider shall enroll credential holders by setting up an account, establishing a method of payment, and supplying preprinted chain-of-custody forms.

VE 4.14(2)(a)2. 2. The service provider shall provide the credential holder with the address and phone number of the nearest collection sites and shall assist in locating a qualified collection site when traveling outside the local area.

VE 4.14(2)(a)3. 3. The service provider shall begin random selection of days, when credential holders shall provide specimens, upon enrollment and the service shall notify the program that selection has begun.

VE 4.14(2)(a)4. 4. The service provider shall maintain a nationwide toll-free access or an internet website that is operational 24 hours per day, 7 days per week to inform credential holders of when to provide specimens and is able to document the date and time of contacts by credential holders.

VE 4.14(2)(a)5. 5. The service provider shall maintain and make available to the program and service providers for treatment, through an internet website, data that are updated on a daily basis verifying the date and time each randomly selected credential holder was notified to provide a specimen, the date, time, and location each specimen was collected, the results of screening, and whether or not the credential holder complied as directed.

VE 4.14(2)(a)6. 6. The service provider shall maintain internal and external quality of test results and other services.

VE 4.14(2)(a)7. 7. The service provider shall maintain the confidentiality of credential holders, in accordance with s. 146.82, Stats.

VE 4.14(2)(a)8. 8. The service provider shall inform credential holders of the total cost for each alcohol, drug, or other chemical screen including the cost for program administration, collection, transportation, analysis, reporting, and confirmation. Total cost shall not include the services of a medical review officer.

VE 4.14(2)(a)9. 9. The service provider shall immediately report to the program, if the service provider, laboratory, or any collection site fails to comply with this section. The program may remove a service provider from the approved list if the service provider fails to comply with this section.

VE 4.14(2)(a)10. 10. The service provider shall make available to the program experts to support a test result for 5 years after the test results are released to the program.

VE 4.14(2)(a)11. 11. The service provider shall not sell or otherwise transfer or transmit names and other personal identification information of the credential holders to other persons or entities without permission from the program and board. The service shall not solicit from credential holders presently or formerly in the monitoring program or otherwise contact credential holders, except for purposes consistent with administering the program and only with permission from the program and board.

VE 4.14(2)(a)12. 12. The service provider and laboratory shall not disclose to the credential holder or the public the specific alcohol, drugs or other chemicals tested.

VE 4.14(2)(b) (b) Collection site.

VE 4.14(2)(b)1. 1. The service provider shall locate, train, and monitor collection sites for compliance with the U.S. department of transportation collection protocol under 49 CFR 40.

VE 4.14(2)(b)2. 2. The service provider shall require delivery of specimens to the laboratory within 24 hours of collection.

VE 4.14(2)(c) (c) Laboratory.

VE 4.14(2)(c)1. 1. The service provider shall utilize a laboratory that is certified by the U.S. department of health and human services, substance abuse and mental health services administration under 49 CFR 40. If the laboratory has had adverse or corrective action, the program shall evaluate the laboratory’s compliance on a case by case basis.

VE 4.14(2)(c)2. 2. The service provider shall utilize a laboratory capable of analyzing specimens for alcohol, drugs or other chemicals specified by the program.

VE 4.14(2)(c)3. 3. Testing specimens shall be initiated within 48 hours of pickup by courier.

VE 4.14(2)(c)4. 4. All positive screens shall be confirmed utilizing gas chromatography in combination with mass spectrometry, mass spectrometry, or another approved method.

VE 4.14(2)(c)5. 5. The laboratory shall allow the program personnel to tour facilities where participant specimens are tested.

VE 4.14(2)(d) (d) Report results.

VE 4.14(2)(d)1. 1. The service provider shall provide results of each specimen to designated program personnel within 24 hours of processing.

VE 4.14(2)(d)2. 2. The service provider shall inform designated program personnel of confirmed positive test results on the same day the test results are confirmed or by the next business day if the results are confirmed after hours, on the weekend, or on a state or federal holiday.

VE 4.14(2)(d)3. 3. The service provider shall fax, e-mail, or electronically transmit laboratory copies of test results at the request of the program.

VE 4.14(2)(d)4. 4. The service provider shall provide a medical review officer upon request and at the expense of the credential holder, to review disputed positive test results.

VE 4.14(2)(d)5. 5. The service provider shall provide chain-of-custody transfer of disputed specimens to an approved independent laboratory for retesting at the request of the credential holder, the program or board.

VE 4.14 History History: EmR1718: emerg. cr., eff. 11-22-17; CR 17-083: cr. Register July 2018 No. 751, eff. 8-1-18, correction in (2) (a) 10. made under s. 35.17, Stats., Register July 2018 No. 751.

VE 4.16 VE 4.16 Records.

VE 4.16(1) (1) Custodian. All records relating to the program including applications for participation, agreements for participation, and reports of participation shall be maintained by the program, on behalf of the board as custodian.

VE 4.16(2) (2) Public records requests. Requests to inspect program records shall be made to the custodian. The custodian shall evaluate each request on a case by case basis using applicable law relating to public records and giving appropriate weight to relevant factors in order to determine whether public interest in nondisclosure outweighs the public interest in access to the records. The fact of a credential holder’s participation in the program and the status of that participation may be disclosed to credentialing authorities of other jurisdictions.

VE 4.16(3) (3) Treatment records. Treatment records concerning individuals who are receiving or who at any time have received services for mental illness, developmental disabilities, alcoholism, or drug dependence which are maintained by the board, by county departments under s. 51.42 or 51.437, Stats., and their staffs, and by treatment facilities are confidential under s. 51.30, Stats., and shall not be made available for public inspection.

VE 4.16(4) (4) Patient health care records. Patient health care records are confidential under s. 146.82, Stats., and shall not be made available to the public without the informed consent of the patient or of a person authorized by the patient or as provided under s. 146.82 (2), Stats.

VE 4.16 History History: EmR1718: emerg. cr., eff. 11-22-17; CR 17-083: cr. Register July 2018 No. 751, eff. 8-1-18.

VE 4.18 VE 4.18 Reports to board. The program shall report to the board at least once a year and at other times, if requested to do so by the board.

VE 4.18 History History: EmR1718: emerg. cr., eff. 11-22-17; CR 17-083: cr. Register July 2018 No. 751, eff. 8-1-18.