Chapter REEB 25

REEB 25.023(6)(b) (b) Policy manual, including all of the following:

REEB 25.023(6)(b)1. 1. Purpose.

REEB 25.023(6)(b)2. 2. Recommended content.

REEB 25.023(6)(b)3. 3. Maintenance.

REEB 25.023(6)(b)4. 4. Access.

REEB 25.023(6)(c) (c) Training.

REEB 25.023(6)(d) (d) Licensure and supervision of licensees associated with a firm under s. 452.132, Stats., and ch. REEB 17.

REEB 25.023(7) (7) Business ethics. Instruction relating to real estate business ethics shall include all of the following:

REEB 25.023(7)(a) (a) Dealing with the public, including all of the following:

REEB 25.023(7)(a)1. 1. Avoiding discrimination as required under s. REEB 24.03 (1).

REEB 25.023(7)(a)2. 2. Competence in the area of service under s. REEB 24.03 (2).

REEB 25.023(7)(a)3. 3. Legal counsel are not to be discouraged under s. REEB 24.06.

REEB 25.023(7)(a)4. 4. Tie-in arrangements under s. REEB 24.075.

REEB 25.023(7)(a)5. 5. Agreements in writing under s. REEB 24.08.

REEB 25.023(7)(a)6. 6. Misleading market values under s. REEB 24.09.

REEB 25.023(7)(a)7. 7. No net listings under s. REEB 24.10.

REEB 25.023(7)(b) (b) Advertising, including all of the following:

REEB 25.023(7)(b)1. 1. False advertisements.

REEB 25.023(7)(b)2. 2. Disclosure to the public.

REEB 25.023(7)(b)3. 3. Obtain permission.

REEB 25.023(7)(b)4. 4. Advertised price.

REEB 25.023(7)(c) (c) Offers under ss. REEB 24.12 and 24.13, including all of the following:

REEB 25.023(7)(c)1. 1. Confidentiality.

REEB 25.023(7)(c)2. 2. Drafting and submitting all offers.

REEB 25.023(7)(c)3. 3. Submitting promptly.

REEB 25.023(7)(c)4. 4. Presenting fairly.

REEB 25.023(7)(c)5. 5. Prompt notification.

REEB 25.023(7)(d) (d) Disclosure of compensation and interest under s. REEB 24.05 and s. 452.133, Stats., including all of the following:

REEB 25.023(7)(d)1. 1. Disclosure of profits.

REEB 25.023(7)(d)2. 2. Disclosure of intent.

REEB 25.023(7)(d)3. 3. Property owned by licensee.

REEB 25.023(7)(d)4. 4. Referral of service.

REEB 25.023(7)(d)5. 5. Compensation from more than one party.

REEB 25.023(7)(e) (e) Disclosure under s. REEB 24.07, including all of the following:

REEB 25.023(7)(e)1. 1. Material facts.

REEB 25.023(7)(e)2. 2. Material adverse facts.

REEB 25.023(7)(e)3. 3. Property inspection.

REEB 25.023(7)(e)4. 4. Agency.

REEB 25.023(7)(e)5. 5. “As-is” sales.

REEB 25.023(7)(e)6. 6. Optional disclosure.

REEB 25.023(7)(f) (f) Dealings with fellow licensees, including all of the following:

REEB 25.023(7)(f)1. 1. Negotiations through a listing firm under s. REEB 24.13 (5).

REEB 25.023(7)(f)2. 2. Obtaining a seller’s permission for subagent under s. REEB 24.07 (8) (b) 2.

REEB 25.023(7)(f)3. 3. Confidentiality of offer under s. REEB 24.12.

REEB 25.023(7)(f)4. 4. Disclosing material adverse facts under s. REEB 24.07 (2).

REEB 25.023(7)(f)5. 5. False information under s. REEB 24.07 (3).

REEB 25.023(7)(f)6. 6. Disclosing buyer agent and seller subagent under s. REEB 24.07 (8).

REEB 25.023(7)(g) (g) Dealings with licensee and salespeople, including all of the following:

REEB 25.023(7)(g)1. 1. Licensee supervision under s. 452.132, Stats.

REEB 25.023(7)(g)2. 2. Office supervision under s. 452.132, Stats.

REEB 25.023(7)(i) (i) Agency relationships, including all of the following:

REEB 25.023(7)(i)1. 1. Multiple representation with designated agency.

REEB 25.023(7)(i)2. 2. Multiple representation without designated agency.

REEB 25.023(7)(i)3. 3. Single agency.

REEB 25.023(8) (8) Consumer protection. Instruction relating to real estate consumer protection shall include all of the following:

REEB 25.023(8)(a) (a) Disclosure, including all of the following:

REEB 25.023(8)(a)1. 1. Property inspections under s. REEB 24.07 (1) (a).

REEB 25.023(8)(a)2. 2. Investigation of other facts under s. REEB 24.07 (1) (b).

REEB 25.023(8)(a)3. 3. Use of third party inspectors under s. REEB 24.07 (5).

REEB 25.023(8)(a)4. 4. Property condition under s. 452.23, Stats.

REEB 25.023(8)(a)5. 5. Civil liability for misrepresentation.

REEB 25.023(8)(a)6. 6. Seller’s disclosure duties under ch. 709, Stats.

REEB 25.023(8)(a)7. 7. Buyer’s inspection obligation.

REEB 25.023(8)(b) (b) Fair housing, including all of the following:

REEB 25.023(8)(b)1. 1. Federal law.

REEB 25.023(8)(b)2. 2. State of Wisconsin law.

REEB 25.023(8)(b)3. 3. Local fair housing law.

REEB 25.023(8)(b)4. 4. Sanctions for violations.

REEB 25.023(8)(b)5. 5. Testers and fair housing organizations.

REEB 25.023(8)(b)6. 6. Conduct prohibited by fair housing law.

REEB 25.023(8)(b)7. 7. Responding to fair housing questions.

REEB 25.023(8)(b)8. 8. Instituting equal professional service procedures.

REEB 25.023(8)(c) (c) Antitrust: conspiracy and group boycotts, including all of the following:

REEB 25.023(8)(c)1. 1. Section 1 of the Sherman Act.

REEB 25.023(8)(c)2. 2. “Conspiracy” requirement.

REEB 25.023(8)(c)3. 3. “Restraint of trade” requirement.

REEB 25.023(8)(c)4. 4. Compensation and “prices” that have been fixed.

REEB 25.023(8)(c)5. 5. Situations creating inferences of price fixing.

REEB 25.023(8)(c)6. 6. How to respond to antitrust situations.

REEB 25.023(8)(c)7. 7. Elements same as price fixing, including conspiracy and restraint of trade.

REEB 25.023(8)(c)8. 8. Situations creating inference of boycott.

REEB 25.023(8)(d) (d) Complaint handling procedures, including all of the following:

REEB 25.023(8)(d)1. 1. Consumer satisfaction.

REEB 25.023(8)(d)2. 2. Liability avoidance.

REEB 25.023(8)(d)3. 3. Feedback on fair housing or other law violations.

REEB 25.023(8)(d)4. 4. Preventing complaint through education.

REEB 25.023(8)(d)5. 5. Documenting the compliant handling program in policy and procedures manual.

REEB 25.023(8)(d)6. 6. Informing the parties of the complaint handling program.

REEB 25.023(8)(d)7. 7. Dispute resolution systems.