NR 149.28NR 149.28 Procedure for correcting unacceptable proficiency testing sample results. NR 149.28(1)(a)(a) If a laboratory does not meet the acceptance limits for an analyte or analyte group and the laboratory does not have acceptable results on a previous sample analyzed during the same accreditation period, the laboratory shall analyze a second PT sample for that analyte or analyte group. NR 149.28(1)(b)(b) If the results of a second PT sample do not meet the acceptance limits, the department may initiate an assessment of the laboratory’s quality control records if this action is necessary to validate data generated by the laboratory. If two consecutive PT samples do not meet acceptance limits, the laboratory shall do all the following: NR 149.28(1)(b)1.1. Prepare a corrective action report and initiate an action plan to correct the problems within 30 days of the date of notification of the second failure. This action plan shall include a timetable for correcting the problems and obtaining a third PT sample. NR 149.28(1)(b)2.2. Analyze a third PT sample within 60 days of the date of notification of the second failure. If the results of the third PT sample do not meet the acceptance limits, the laboratory shall analyze two subsequent and consecutive acceptable PT samples. NR 149.28(1)(c)(c) The department may not renew accreditation of those analytes or analyte groups for which a laboratory has failed three consecutive PT samples and has not successfully analyzed two subsequent and consecutive PT samples for those analytes or analyte groups prior to September 1. NR 149.28(1)(d)(d) When applying to have an analyte or analyte group reinstated after non-renewal for failing three consecutive PT samples, the laboratory shall provide acceptable results on two subsequent and consecutive PT sample studies for that analyte or analyte group. The consecutive PT samples shall be two unique studies received by the laboratory at least ten business days apart. The laboratory may not prepare or analyze the two PT samples in the same batch. NR 149.28(2)(2) Drinking water. If a certified laboratory does not meet the acceptance limits that have been established by the department, the department shall require the laboratory to analyze a second PT sample and may require the laboratory to submit a corrective action report. If the results of the second sample do not meet the acceptance limits, the department may not renew the laboratory’s certification and may revoke the laboratory’s certification as specified in s. NR 149.10. To reinstate the certification for the affected method-analyte or analyte group, the laboratory shall submit a revised application, pay the revised application fee, and provide acceptable results on two subsequent and consecutive PT sample studies for that method-analyte or analyte group. The consecutive PT samples shall be two unique studies received by the laboratory at least ten business days apart. The laboratory may not prepare or analyze the two PT samples in the same batch. NR 149.28 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.29NR 149.29 Purpose, type, and frequency. NR 149.29(1)(1) The department shall perform on-site evaluations to determine a laboratory’s potential, actual, or continued ability to comply with the provisions of this chapter. NR 149.29(2)(2) The department shall conduct announced on-site evaluations of laboratories once every three years and when any of the following occurs: NR 149.29(2)(a)(a) A laboratory applies to become certified or registered in any field of accreditation unless the department waives the requirement to perform an on-site evaluation. When the department does not waive an evaluation, the evaluation shall be performed within 90 days after the department determines that a received application is complete. NR 149.29(2)(b)(b) A laboratory changes its location, ownership or key personnel, unless the department waives the requirement to perform an on-site evaluation. When the department does not waive an evaluation, the evaluation shall be performed within 90 days after the department receives notification of these changes. NR 149.29(2)(c)(c) The department determines that an on-site evaluation is necessary to verify corrective action implemented by a laboratory to address deficiencies identified in a previous on-site evaluation. NR 149.29(2)(d)(d) The department has reason to believe that a laboratory is not in compliance with this chapter. NR 149.29(3)(3) The department may conduct unannounced on-site evaluations of a laboratory to verify compliance with this chapter after a notice of violation has been issued to a laboratory. NR 149.29 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21; correction in (title) made under s. 13.92 (4) (b) 2., Stats., Register February 2021 No. 782. NR 149.30NR 149.30 Evaluation procedures and appraisal. NR 149.30(1)(1) The department shall perform on-site evaluations of laboratories to evaluate systems, practices, procedures, and documentation in a laboratory and to identify deficiencies according to documented procedures that promote consistency in determining a laboratory’s potential, actual, or continued ability to comply with this chapter. NR 149.30(2)(2) If, in performing an on-site evaluation, the department finds that the laboratory is implementing a procedure that is neither allowed nor disallowed by method or this chapter, the department will assess the scientific validity of the procedure. The department may seek the advice of the council in making determinations under this subsection. NR 149.30(3)(3) The department shall provide laboratories with a survey to allow them to appraise the evaluation process. NR 149.30 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21; correction in (2) made under s. 13.92 (4) (b) 7., Stats., Register February 2021 No. 782. NR 149.31(1)(1) The department shall document the deficiencies identified during an on-site evaluation under s. NR 149.30 in reports issued to the evaluated laboratory. NR 149.31(2)(2) The report of an on-site evaluation shall be issued to a laboratory within 30 days of the conclusion of the on-site visit. When the department finds it necessary to issue an evaluation report at a date later than 30 days after the conclusion of an on-site visit, the department shall notify the laboratory about the delay. The notice shall include an expected delivery date for the report. NR 149.31 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.32NR 149.32 Evaluation corrective action. NR 149.32(1)(1) A laboratory shall take corrective action to address all deficiencies discovered during an on-site evaluation under s. NR 149.30 and contained in an evaluation report under s. NR 149.31. NR 149.32(2)(2) A laboratory shall submit to the department, within 30 days from the evaluation report’s date, a plan of corrective action to address all the deficiencies noted in the report. When a laboratory finds it necessary to submit a corrective action plan at a date later than 30 days after the evaluation report’s date, the laboratory shall notify the department about the delay and provide an expected delivery date in consultation with the department. NR 149.32(3)(3) The department shall review the corrective action plan submitted by a laboratory under sub. (2) and inform the laboratory whether the submitted plan addresses satisfactorily all noted deficiencies, or whether additional action or documentation is necessary to determine the laboratory’s ability to comply with this chapter, subject to all the following: NR 149.32(3)(a)(a) When the department determines that the submitted corrective action plan addresses all noted deficiencies satisfactorily, the department shall inform the laboratory in writing within 30 days that the plan is acceptable. NR 149.32(3)(b)(b) When the department determines that additional action or documentation is needed to evaluate compliance with this chapter, the department, in consultation with the laboratory, shall set a date for the laboratory to submit a second corrective action plan. NR 149.32(3)(b)1.1. If the department determines that the second corrective action plan submitted under sub. (3) (b) addresses all noted deficiencies satisfactorily, the department shall inform the laboratory in writing that the evaluation process has concluded. NR 149.32(3)(b)2.2. If the department determines that the second corrective action plan submitted under sub. (3) (b) does not address all the noted deficiencies satisfactorily, the department may schedule another on-site evaluation to determine the laboratory’s compliance with this chapter, terminate any outstanding application that led to the original on-site evaluation, or direct enforcement to the laboratory. NR 149.32(3)(b)3.3. If a second on-site evaluation is scheduled as a follow-up to a second corrective action plan submitted under sub. (3) (b), the department shall establish deadlines that resolve any remaining unresolved deficiencies expeditiously, but no later than 90 days after the conclusion of the follow-up visit. NR 149.32 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.33(1)(1) The department shall establish procedures to ensure and document that laboratory evaluators under its employment are free of any conflicts that would render the laboratory evaluator incapable of performing an objective and unbiased evaluation of a laboratory. NR 149.33(2)(2) A laboratory may request information and documents used by the department to establish that any evaluator assigned to perform the laboratory’s evaluation is free of any conflicts of interest. NR 149.33 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.34(1)(1) The department shall develop procedures to establish and evaluate the education, experience, and credentials of the laboratory evaluators under its employment. NR 149.34(2)(2) A laboratory may request information and documents used by the department to establish that any evaluator assigned to perform the laboratory’s evaluation has the necessary education, experience, or credentials to perform evaluations competently. NR 149.34 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.35(1)(1) Scope. This subchapter establishes personnel, quality assurance, quality control, method selection, sample handling, and documentation requirements for laboratories. NR 149.35(2)(2) Responsibility for quality system. A laboratory shall conduct analytical activities under a quality system that incorporates the provisions of this subchapter. At least one individual within a laboratory’s organization or under the laboratory’s employment shall be identified to the department as responsible for establishing, implementing, assessing, and revising, as needed, a laboratory’s quality system. NR 149.35 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.36(1)(1) Management and analytical staff. The laboratory shall have personnel with education, training, or experience that allows the laboratory to comply with the requirements of this chapter. Contractors, external to the laboratory, may serve in key laboratory roles. When external contractors serve in essential laboratory roles, the contracts shall be available to the department to ensure that contractual specifications satisfy the requirements of this chapter. NR 149.36 NoteNote: For requirements regarding changes in key personnel see s. NR 149.155. NR 149.36(2)(a)(a) When a laboratory references a method that contains procedures for demonstrating initial capability, continuing capability or both, personnel performing analyses using these methods shall perform the procedures, meet any associated evaluation criteria, and document the results. When initial demonstrations of capability include the analysis of samples, the samples shall be prepared from a clean matrix and processed through all method preparation steps. NR 149.36(2)(b)(b) When a laboratory references a method that does not contain procedures for demonstrating initial capability, the laboratory shall establish initial demonstration of capability criteria for determining that each person who performs testing on compliance samples using the method has demonstrated the necessary skills and expertise required to generate quality analytical results. The laboratory shall retain documentation that each person performing a given test on compliance samples has satisfied the demonstration of capability criteria established by the laboratory. NR 149.36 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.365NR 149.365 Laboratory ethics. All the following practices are prohibited and may result in enforcement action under s. NR 149.10: NR 149.365(1)(1) Fabrication, falsification, or misrepresentation of data. NR 149.365(2)(2) Improper instrument clock setting, termed time traveling, or improper recording of date or time. NR 149.365(3)(3) Unwarranted manipulation of samples, software, peak integration, or analytical conditions. NR 149.365(4)(4) Concealing or failing to report a known improper or unethical behavior or action associated with sample analysis. NR 149.365 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.37(1)(1) Purpose and general provisions. Each laboratory shall define its quality system in a quality manual. All policies and procedures governing the laboratory’s quality system shall be documented or referenced in the quality manual. All laboratory personnel shall follow the policies and procedures established by the quality manual. NR 149.37(2)(2) Format. The quality manual shall have a format that addresses the content elements specified in this section. Content elements may be presented in narrative, tabular, schematic, or graphical form. The manual shall be a document in hard copy or electronic format traceable to the laboratory. NR 149.37(3)(3) Content. Unless included in other standard operating procedures maintained under s. NR 149.40, the quality manual shall include, address, or refer to all the following elements: NR 149.37(3)(a)(a) Procedures for retention, control, and maintenance of documents used in or associated with analysis. NR 149.37(3)(b)(b) Procedures for achieving traceability of standards, reagents, and reference materials used to derive any results or measurements. NR 149.37(3)(d)(d) Procedures for calibration, verification, and maintenance of support equipment. NR 149.37(3)(f)(f) Procedures for initiating, following up on, and documenting corrective action, addressing quality assurance and quality control failures, and any discrepancies or nonconformances. NR 149.37(4)(4) Revisions. The quality manual shall be kept current. All editions or versions of the quality manual shall indicate the dates in which the quality manual was issued or revised. NR 149.37 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.38(1)(1) The laboratory shall take corrective action in response to any nonconformances including all the following: NR 149.38(1)(a)(a) Departures from established procedures in the quality system are identified. NR 149.38(1)(b)(b) Quality control samples fail, unless immediate reanalysis of the affected sample resolves the issue. NR 149.38(2)(2) The corrective action under sub. (1) shall identify the problem, determine the most probable cause of the problem, implement solutions to correct the problem, and include a mechanism to verify that the action has had the desired effect. NR 149.38(3)(3) The laboratory shall document corrective action taken to address the nonconformance under sub. (1) and any other changes resulting from corrective action investigations. Changes implemented to address failures of quality control samples shall be those that resolve or address the failure. Changes shall be implemented to minimize the number of affected results reported by a laboratory. NR 149.38(4)(4) The laboratory shall monitor the effectiveness of implemented corrective action changes and take additional corrective action when initial or subsequent corrective action fails to resolve the nonconformance. NR 149.38 NoteNote: The analyst may not always be able to identify the cause of isolated nonconformance incidents.
NR 149.38(5)(5) Root cause analysis shall be performed when there is recurrence. NR 149.38 HistoryHistory: CR 17-046: cr. Register February 2021 No. 782, eff. 6-29-21. NR 149.39(1)(1) Records and documents retention and control.
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