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Register January 2009 No. 637
Chapter DHS 252
ELECTRONIC BENEFIT TRANSFER
DHS 252.01   Authority and purpose.
DHS 252.02   Definitions.
DHS 252.03   Mandatory participation.
DHS 252.04   Card issuance.
DHS 252.05   PIN selection.
DHS 252.06   Primary cardholder.
DHS 252.07   Secondary cardholder.
DHS 252.08   EBT card and PIN security.
DHS 252.09   Training.
DHS 252.10   Retailer owned or leased POS equipment.
DHS 252.11   Vendor deployment of EBT-only POS equipment.
DHS 252.12   Access to benefits.
DHS 252.13   Benefit availability dates.
DHS 252.14   Recipient customer service.
DHS 252.15   Retailer customer service.
DHS 252.16   Card replacement.
DHS 252.17   PIN replacement.
DHS 252.18   Liability for lost benefits.
DHS 252.19   Fraudulent activity.
DHS 252.20   Confidentiality.
DHS 252.21   EBT system security.
DHS 252.22   Resolution of disputes.
DHS 252.23   Conversion to coupons.
DHS 252.25   Expungement.
DHS 252.26   QuestJ standards.
DHS 252.27   Future programs.
Ch. DHS 252 NoteNote: Chapter DWD 14 was renumbered ch. HFS 252 under s. 13.93 (2m) (b) 1., Stats., and corrections were made under s. 13.93 (2m) (b) 6. and 7., Stats., Register January 2003 No. 565. Chapter HFS 252 was renumbered chapter DHS 252 under s. 13.92 (4) (b) 1., Stats., and corrections made under s. 13.92 (4) (b) 7., Stats., Register January 2009 No. 637.
DHS 252.01DHS 252.01Authority and purpose. This chapter is promulgated under the authority of s. 49.797 (7), Stats., for the purpose of administering an electronic benefit transfer (EBT) system for delivery of food stamp benefits, as an alternative to issuing food stamp coupons.
DHS 252.01 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99.
DHS 252.02DHS 252.02Definitions. In this chapter:
DHS 252.02(1)(1)“Authorized buyer” means an individual designated by a food stamp group to have access to the food stamp account as a secondary cardholder on behalf of the group.
DHS 252.02(2)(2)“Card issuer” means the entity designated by the department to issue EBT cards and maintain the card issuance data base.
DHS 252.02(3)(3)“Coupon” means any coupon, stamp, type of certificate, authorization card, cash or check issued in lieu of a coupon, or access device, including an electronic benefit transfer card or personal identification number issued pursuant to the provisions of the Food Stamp Act of 1977, as amended, for the purchase of eligible food.
DHS 252.02(4)(4)“Department” means the department of health services.
DHS 252.02(5)(5)“EBT” or “electronic benefit transfer” means an electronic system that allows a recipient on-line access to their food stamp benefits through the use of a POS device at an FNS-authorized retailer, thereby authorizing the electronic payment of federal funds to the retailer to settle the approved purchase of eligible food items.
DHS 252.02(6)(6)“EBT account” means an account established by the department or its EBT vendor on behalf of the food stamp group.
DHS 252.02(7)(7)“EBT vendor” means the entity that is, or is teamed with, a financial institution or fiscal intermediary that the department has contracted with to provide EBT services.
DHS 252.02(8)(8)“Economic support (ES) agency” means a county department of social services or human services, a W-2 agency or a tribal agency which administers economic support programs, including food stamps.
DHS 252.02(9)(9)“FNS” means the food and nutrition service, a subdivision of the United States department of agriculture that has administrative responsibility for the food stamp program.
DHS 252.02(10)(10)“Food stamp act” means the food stamp act of 1977 as amended, 7 USC 2011 to 2036.
DHS 252.02(11)(11)“Food stamp group” means those persons whose financial eligibility for food stamps is determined together.
DHS 252.02(12)(12)“Food stamp payee” means an individual designated by a responsible member of the food stamp group to receive an EBT card and have access to the food stamp account on behalf of the food stamp group.
DHS 252.02(13)(13)“Food stamp regulations” means the regulations of the US department of agriculture found in title 7, chapter II of the code of federal regulations.
DHS 252.02(14)(14)“Group living arrangement” has the meaning given in 7 CFR 271.2 and is a public or private nonprofit residential setting that serves no more than 16 residents and is certified by a regulating state or local agency.
DHS 252.02(15)(15)“IPV” or “intentional program violation” has the meaning given in 7 CFR 273.16(c), and shall consist of having intentionally: a) made a false or misleading statement, or misrepresented, concealed or withheld facts, or b) committed any act that constitutes a violation of the food stamp act, the food stamp program regulations, or any state statute relating to the use, presentation, transfer, acquisition, receipt, possession or trafficking of coupons, authorization cards or reusable documents used as part of an automated benefit delivery system (access device).
DHS 252.02(16)(16)“Manual transaction” means a purchase of eligible food items at an FNS authorized retailer that does not use a POS device.
DHS 252.02(17)(17)“On-line” means immediate access, via the EBT card, to benefit information stored in a central computer database for the purpose of authorizing electronic food stamp transactions at the point of sale.
DHS 252.02(18)(18)“PAN” or “primary account number” is the number on the EBT card that is linked to the food stamp account established on behalf of the food stamp group.
DHS 252.02(19)(19)“PIN” or “personal identification number” means a secret number assigned to the cardholder for use in conjunction with the EBT card to access benefits in a secure manner.
DHS 252.02(20)(20)“Primary person” means the person whose name is listed first on the application form as the person applying for food stamps for his or her household.
DHS 252.02(21)(21)“POS” or “point of sale” means the place in a retail food store where consumers pay for goods and services.
DHS 252.02(22)(22)“POS terminal” means an electronic hardware device used at the point of sale which is connected to the computer system of a third party processor or the EBT vendor and is designed to record, forward and obtain approval for electronic transactions.
DHS 252.02(23)(23)“Retail food store” has the meaning given in 7 CFR 271.2.
DHS 252.02(24)(24)“Settlement” means the exchange of information that produces the transfer of funds from one entity to another, completing a financial transaction.
DHS 252.02(25)(25)“Supermarket” means a type of business having annual gross sales of $2 million or more.
DHS 252.02 NoteNote: The type of business is selected by the retailer on the Food Stamp Program Application for Stores (FNS 252).
DHS 252.02(26)(26)“Third party processor” has the meaning given in 7 CFR 274.12 (i) (5).
DHS 252.02 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99; CR 04-040: am. (3) and (15) Register November 2004 No. 587, eff. 12-1-04; correction in (4) made under s. 13.92 (4) (b) 6., Stats., Register January 2009 No. 637.
DHS 252.03DHS 252.03Mandatory participation. All food stamp households in Wisconsin shall participate in the EBT system. The department shall ensure access to the EBT system for special needs groups such as the elderly and disabled.
DHS 252.03 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99.
DHS 252.04DHS 252.04Card issuance.
DHS 252.04(1)(1)When a food stamp group has been determined eligible for food stamps at the economic support agency, the department shall provide an EBT card which allows the food stamp group to access food stamp benefits in its EBT account. The department shall authorize the card issuer to issue the EBT cards. The card issuer shall mail the card to the food stamp group. The department shall also require economic support agencies to maintain temporary card issuance capability for emergency issuances. A statement of nondiscrimination shall be included in the mailer that is sent with the card. The department may require a special activation procedure for cards to assure that the rightful food stamp group receives the card.
DHS 252.04 NoteNote: This provision varies from federal food stamp regulations in 7 CFR 274.12(i)(6)(i)(B) as allowed by a waiver approved by the U.S. department of agriculture.
DHS 252.04(2)(2)The card shall physically resemble a financial transaction card similar to a debit card. It shall contain a primary account number (PAN) and the address of the office where it can be returned if found or no longer in use. The card, as distinguished from the EBT system, may be used by another program for benefit or service access supported by the other program’s computer system. The card is the property of the state of Wisconsin.
DHS 252.04 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99.
DHS 252.05DHS 252.05PIN selection. The department shall provide for PIN selection by the cardholder. The department shall allow the PIN to be changed if the cardholder requests it. The department shall provide instructions on use of the card with the PIN, including how to change the PIN if the cardholder wishes to do so.
DHS 252.05 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99.
DHS 252.06DHS 252.06Primary cardholder. The department shall provide one designated EBT card and PIN to the primary person or a designated payee to access the food stamp account. The primary person’s or designated payee’s name and signature shall be on the permanent EBT card. For residents of drug and alcohol treatment centers and group living arrangements, the department may issue the card to a person employed by the facility who is designated as the food stamp payee.
DHS 252.06 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99.
DHS 252.07DHS 252.07Secondary cardholder. The department shall provide a card and PIN to an individual designated by the food stamp group as an authorized buyer. The authorized buyer’s name and signature shall be on the permanent EBT card. The PAN shall be different from that of the primary cardholder but shall be linked to the same food stamp account. There shall be a limit of one secondary cardholder per food stamp group.
DHS 252.07 HistoryHistory: Cr. Register, August, 1999, No. 524, eff. 9-1-99.
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Published under s. 35.93, Stats. Updated on the first day of each month. Entire code is always current. The Register date on each page is the date the chapter was last published.