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423.205423.205Duty of customer.
423.205(1)(1)The customer has the duty to take reasonable care of the delivered property in the customer’s possession from the time of delivery until the expiration of a reasonable time after tender, not to exceed 20 days.
423.205(2)(2)Upon the performance of the merchant’s obligations under s. 423.204, the customer shall tender the property to the merchant.
423.205(3)(3)Tender shall be made at the location of the property or at the residence of the customer at the option of the customer.
423.205(4)(4)If the merchant does not take possession of the property within 20 days after tender by the customer, ownership of the property vests in the customer without obligation on the customer’s part to pay for it.
423.205(5)(5)If the merchant has performed any services pursuant to a consumer approval transaction prior to its cancellation, the merchant is entitled to no compensation.
423.205 HistoryHistory: 1971 c. 239; 1973 c. 3.; 1991 a. 316.
423.205 Cross-referenceCross-reference: See also s. DFI-WCA 1.44, Wis. adm. code.
subch. III of ch. 423SUBCHAPTER III
ADVERTISING
423.301423.301False, misleading or deceptive advertising. No merchant shall advertise, print, display, publish, distribute or broadcast or cause to be advertised, printed, displayed, published, distributed or broadcast, in any manner any statement or representation with regard to the extension of consumer credit including the rates, terms or conditions for the extension of such credit, which is false, misleading, or deceptive, or which omits to state material information with respect to the extension of credit that is necessary to make the statements therein not false, misleading or deceptive. With respect to matters specifically governed by the federal consumer credit protection act, compliance with such act satisfies the requirements of this section.
423.301 HistoryHistory: 1971 c. 239.
423.302423.302Remedies and penalty. In addition to any other remedy provided by law, a customer who has been induced to consummate a consumer credit transaction as a result of advertising in violation of s. 423.301 shall be entitled to a recovery from the merchant in accordance with s. 425.305.
423.302 HistoryHistory: 1971 c. 239.
CUSTOMER IDENTIFICATION
423.401423.401Credit card identification information.
423.401(1)(1)Limitation. Except as provided in sub. (2), a merchant may not record a customer’s address, telephone number or any other identification information as a condition for accepting a credit card as payment for a consumer credit transaction.
423.401(2)(2)Exceptions. A merchant may record a customer’s address or telephone number if any of the following conditions exists:
423.401(2)(a)(a) The credit card issuer does not require the merchant to obtain from the issuer prior authorization as to the availability of credit in order to complete the credit card transaction.
423.401(2)(b)(b) The merchant requires the information for shipping, delivery, service orders or installation purposes or to notify the customer of a special order.
423.401(3)(3)Remedies. Whoever violates this section is subject to the remedies and penalties under s. 425.303.
423.401 HistoryHistory: 1991 a. 158.
423.402423.402Check identification information.
423.402(1)(1)Limitation. Except as provided in sub. (4), a merchant may not request or record a customer’s credit card number as a condition for accepting a check or share draft as payment for a consumer transaction.
423.402(2)(2)Credit card display. If a customer pays for a consumer transaction by check or share draft, a merchant may request a customer to display a credit card as an indication of the customer’s financial responsibility or as additional identification, but the merchant may not record any information except the type of credit card displayed and the credit card expiration date.
423.402(3)(3)Check acceptance. This section does not require a merchant to accept a check or share draft as payment for a consumer transaction, whether or not a credit card is displayed.
423.402(4)(4)Exception. A merchant may request and record a customer credit card number as a condition for accepting a check or share draft if all of the following conditions are met:
423.402(4)(a)(a) The merchant has contracted with the card issuer of the requested credit card to cash or accept a check or share draft presented by a holder of the requested credit card.
423.402(4)(b)(b) The card issuer of the requested credit card has contracted with the merchant to guarantee a check or share draft presented to the merchant by a holder of the requested credit card.
423.402(5)(5)Remedies. Whoever violates this section is subject to the remedies and penalties under s. 425.303.
423.402 HistoryHistory: 1991 a. 158.
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2023-24 Wisconsin Statutes updated through all Supreme Court and Controlled Substances Board Orders filed before and in effect on January 1, 2025. Published and certified under s. 35.18. Changes effective after January 1, 2025, are designated by NOTES. (Published 1-1-25)