The people of the state of Wisconsin, represented in senate and assembly, do
enact as follows:
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1Section 1
. 16.289 of the statutes is created to read:
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216.289 Call center employee relocation list. (1) Definitions. In this
3section:
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(a) “Call center” means a business operation that is any of the following:
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1. An operation to which phone calls or other communications from current or
6potential customers are directed.
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2. An operation that makes phone calls or other communications to current or
8potential customers.
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(b) “Call center employer” means a call center that employs, for the purpose of
10customer service, record maintenance, accounting services, or information
11technology services for the call center, any of the following:
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1. At least 50 employees, excluding employees who are employed for an average
13of fewer than 20 hours per week or who have been employed for fewer than 6 of the
14immediately preceding 12 months.
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2. At least 50 employees who, in the aggregate, work at least 1,500 hours per
16week, excluding overtime.
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17(2) Requirement. (a) A call center employer that intends to relocate a call
18center from Wisconsin to a foreign country shall notify the department at least 120
19days before relocating the call center if the relocation will result in at least 30 percent
20of the call center's volume of calls or other communications, as determined by the
21previous 12-month average volume, being relocated to a foreign country.
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1(b) A call center employer that violates par. (a) is subject to a civil forfeiture of
2not more than $10,000 for each day of the violation.
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3(3) List of relocating call centers. The department shall maintain a list of
4call center employers that have notified the department under sub. (2) (a) and call
5center employers that have violated sub. (2) (a).
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6Section 2
. 16.75 (1) (a) 1. of the statutes is amended to read:
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16.75
(1) (a) 1. All orders awarded or contracts made by the department for all
8materials, supplies, equipment, and contractual services to be provided to any
9agency, except as otherwise provided in par. (c) and subs. (2), (2g), (2m), (3m), (3t),
10(6), (7), (8), (9), (10e), (10m),
(10n), and (10p) and ss. 16.705 (1r), 16.73 (4) (a), 16.751,
1116.754, 50.05 (7) (f), 153.05 (2m) (a), 165.987, and 287.15 (7), shall be awarded to the
12lowest responsible bidder, taking into consideration life cycle cost estimates under
13sub. (1m), when appropriate, the location of the agency, the quantities of the articles
14to be supplied, their conformity with the specifications, and the purposes for which
15they are required and the date of delivery.
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16Section 3
. 16.75 (10n) of the statutes is created to read:
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16.75
(10n) (a) In this subsection, “call center” means an operation to which
18phone calls or other communications from current or potential customers or clients
19are directed or that makes phone calls or other communications to current or
20potential customers or clients.
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(b) The department, any other designated purchasing agent under s. 16.71 (1),
22an agency making purchases under s. 16.74, and an authority may not enter into any
23contract or order for services provided by a call center if any services related to the
24call center will be performed outside the state.
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25Section 4
. 20.935 of the statutes is created to read:
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120.935 Relocated call center employers. (1) Definitions. In this section:
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(a) “Call center employer” has the meaning given in s. 16.289 (1) (b).
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(b) “State agency” means an association, authority, board, department,
4commission, independent agency, institution, office, society, or other body in state
5government created or authorized to be created by the constitution or any law.
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(c) “State benefit” means a grant, loan, certification or other authorization to
7claim a tax credit, or similar benefit awarded by a state agency.
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8(2) Ineligibility for state benefits. (a) Except as provided under par. (c), each
9call center employer appearing on the list maintained by the department of
10administration under s. 16.289 (3) is ineligible to receive a state benefit.
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(b) A call center employer that receives a state benefit while ineligible under
12par. (a) shall pay to the secretary of administration for deposit in the general fund
13an amount equal to the unamortized value of the benefit received.
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(c) A call center employer appearing on the list maintained under s. 16.289 (3)
15is not ineligible to receive a state benefit if the call center employer demonstrates to
16the satisfaction of the secretary of administration that denying the benefit to the call
17center employer would likely result in substantial job loss in this state or substantial
18harm to the environment.
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19Section 5
.
Initial applicability.
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(1) The treatment of s. 16.75 (10n) first applies to contracts entered into,
21extended, modified, or renewed on the effective date of this subsection.
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(1)
This act takes effect on the first day of the 7th month beginning after
24publication.