4. The service shall maintain a nationwide toll-free access or an internet website that is operational 24 hours per day, 7 days per week to inform participants of when to provide specimens and is able to document the date and time of contacts by credential holders.
5. The service shall maintain and make available to the VPAP and treatment services, through an internet website, data that are updated on a daily basis verifying the date and time each randomly selected participant was notified to provide a specimen, the date, time and location each specimen was collected, the results of drug screen, and whether or not the participant complied as directed.
6. The service shall maintain internal and external quality of test results and other services.
7. The service shall maintain the confidentiality of participants, in accordance with s. 146.82, Stats. 8. The service shall inform participants of the total cost for each drug screen including the cost for program administration, collection, transportation, analysis, reporting and confirmation. Total cost shall not include the services of a medical review officer.
9. The service shall immediately report to the VPAP if the program, laboratory or any collection site fails to comply with this section. The VPAP may remove a service from the approved list if the service fails to comply with this section.
10. The service shall make available, to the VPAP, experts to support a test result for 5 years after the test results are released to the VPAP.
11. The service shall not sell or otherwise transfer or transmit names and other personal identification information of the participants to other persons or entities without permission from the VPAP and board. The service shall not solicit from participants presently or formerly in the monitoring program or otherwise contact participants, except for purposes consistent with administering the program and only with permission from the VPAP and board.
12. The service and laboratory shall not disclose to the participant or the public the specific drugs tested.
(b) Collection site.
1. The service shall locate, train and monitor collection sites for compliance with the U.S. department of transportation collection protocol under 49 CFR 40. 2. The service shall require delivery of specimens to the laboratory within 24 hours of collection.
(c) Laboratory.
1. The service shall utilize a laboratory that is certified by the U.S. department of health and human services, substance abuse and mental health services administration under 49 CFR 40. If the laboratory has had adverse or corrective action, the VPAP shall evaluate the laboratory's compliance on a case by case basis. 2. The service shall utilize a laboratory capable of analyzing specimens for drugs specified by the VPAP.
3. Testing specimens shall be initiated within 48 hours of pickup by courier.
4. All positive drug screens shall be confirmed utilizing gas chromatography in combination with mass spectrometry, mass spectrometry, or another approved method.
5. The laboratory shall allow the VPAP personnel to tour facilities where participant specimens are tested.
(d) Report results.
1. The service shall provide results of each specimen to designated VPAP personnel within 24 hours of processing.
2. The service shall inform designated VPAP personnel of confirmed positive test results on the same day the test results are confirmed or by the next business day if the results are confirmed after hours, on the weekend or on a state or federal holiday.
3. The service shall fax, e-mail or electronically transmit laboratory copies of drug test results at the request of the VPAP.
4. The service shall provide a medical review officer upon request and at the expense of the participant, to review disputed positive test results.
5. The service shall provide chain-of-custody transfer of disputed specimens to an approved independent laboratory for retesting at the request of the participant, the VPAP or board.
VE 11.16 Records. (1) Custodian. All records relating to the VPAP including applications for participation, agreements for participation, and reports of participation shall be maintained by the VPAP, on behalf of the board as custodian.
(2) Public records requests. Requests to inspect VPAP records shall be made to the custodian. The custodian shall evaluate each request on a case by case basis using applicable law relating to public records and giving appropriate weight to relevant factors in order to determine whether public interest in nondisclosure outweighs the public interest in access to the records. The fact of a credential holder's participation in the VPAP and the status of that participation may be disclosed to credentialing authorities of other jurisdictions.
(3) Treatment records. Treatment records concerning individuals who are receiving or who at any time have received services for mental illness, developmental disabilities, alcoholism, or drug dependence which are maintained by the board, by county departments under s. 51.42 or 51.437, Stats., and their staffs, and by treatment facilities are confidential under s. 51.30, Stats., and shall not be made available for public inspection. (4) Patient health care records. Patient health care records are confidential under s. 146.82, Stats., and shall not be made available to the public without the informed consent of the patient or of a person authorized by the patient or as provided under s. 146.82 (2), Stats. VE 11.18 Reports to board. The VPAP shall report on the program to the board at least once a year and at other times, if requested to do so by the board.
Section 2. Effective date and initial applicability. This rule takes effect on the first day of the month following publication in the Wisconsin administrative register, as provided under s. 227.22(2)(intro.).
