Trans 139.03(2)(a)
(a) Any licensee, making any statement of fact to the public in any advertisement or written statement or representation concerning the motor vehicles it offers for sale, the services it provides or other aspects of its business operation, shall possess detailed evidence of the validity and accuracy thereof, which evidence shall be furnished to the department upon request.
Trans 139.03(2)(b)
(b) Terms such as “largest" when referring to dealership size shall be based solely on vehicle sales volume and shall clearly state the basis for the claim, including vehicle make, time period if other than entire prior 12 months and geographic area if other than statewide, in the advertisement. Each vehicle make shall be considered separately in determining new vehicle sales volume.
Trans 139.03(3)(a)(a) When the price of a motor vehicle is advertised by a dealer licensee, or a group of dealer licensees are named in a joint advertisement, the advertised price shall include all charges that shall be paid by the purchaser to acquire ownership of the vehicle with the exception of sales tax, title and registration fees. The advertised price does not need to include the amount of the service fee if the advertisement clearly and conspicuously discloses that the advertised price does not include the optional service fee. In the print media, the disclosure of the amount of the service fee or the disclosure that the advertised price does not include the optional service fee shall be printed in not less than 9-point boldface type or not smaller than the largest typeface within the advertisement. In other advertising media, the disclosure of the amount of service fee or the disclosure that the advertised price does not include the optional service fee should be clearly communicated to the intended audience.
Trans 139.03(3)(b)
(b) Use of terms such as “invoice," “cost," or similar terms, when advertising the price of a motor vehicle, and accessories, is an unfair practice and prohibited unless the advertisement discloses the dealer's actual cost is less because there are, or may be, factory holdbacks, rebates, incentives, or other discounts to the dealer, if that is the case.
Trans 139.03(3)(c)
(c) Whenever a dealer licensee has a promotion on a used motor vehicle and a sales price is stated in an advertisement, the sales price shall be disclosed on the vehicle during the sales promotion period.
Trans 139.03(4)
(4) Trade-in allowance. No specific price shall be stated in an advertisement as an offer for a trade-in, if the price so stated is contingent upon the condition, model, or age of the prospective purchaser's vehicle to be traded. Use of the phrases “up to,"“as much as" or similar phrases regarding a trade-in allowance is an unfair practice and prohibited.
Trans 139.03(5)
(5) Used vehicle comparative savings. The use of manufacturer suggested retail prices, wholesale or retail dealer pricing guides, or similar price guides to advertise comparative savings for used vehicles other than demonstrators or executives is an unfair practice and prohibited, except that a motor vehicle pricing guide may be used if the use of the guide as the source of the pricing is stated in any required disclosure and the dealer makes the full objective documentation used to set the price available in writing to the customer.
Trans 139.03(7)
(7) Free merchandise. It is unfair practice to use the word “free" or any other word or words of similar import, in any advertising, if receipt of the free merchandise, equipment, accessories or service is conditioned by purchase of a vehicle or related accessories.
Trans 139.03(8)
(8) Establishing price. Use of phrases such as “write your own deal," “name your own price," “appraise your own vehicle," and similar phrases is an unfair practice and prohibited.
Trans 139.03(9)(a)
(a) Use of phrases such as “last of the remaining," “close-out," “final clearance," “clearance," and similar phrases when used in reference to used motor vehicles, other than demonstrator and executive vehicles, is an unfair practice and prohibited, unless the dealer licensee is actually discontinuing business.
Trans 139.03(9)(b)
(b) Use of phrases such as “last of the remaining," “close-out," “final clearance," “clearance" and similar phrases when used in reference to demonstrator, executive and new motor vehicles is an unfair practice and prohibited, unless the dealer licensee is not replacing the vehicles with similar vehicles of the same model year, or is actually discontinuing business.
Trans 139.03(10)
(10) Vehicle availability. It is an unfair practice for a licensee to advertise motor vehicles or types of motor vehicles for sale unless the licensee has available, for delivery within a reasonable time, a quantity of the advertised vehicles sufficient to meet reasonably anticipated demands, unless the advertisement clearly and specifically discloses any limitations as to the quantity available or time of delivery.
Trans 139.03(11)
(11) Name and address. Dealer and salesperson licensees are prohibited from advertising motor vehicle sales at an address or from listing a phone number or electronic mail address other than that of either the licensed business premises, or temporary locations as authorized by s.
Trans 138.08, except that a licensee may list the phone number or electronic mail address of the licensee's home in addition to the business phone number and address on a business card. Advertisements shall include the business name.
Trans 139.03(12)
(12) New vehicles. Franchised new vehicle dealers, distributors and manufacturers are the only licensees permitted to advertise or sell new vehicles.
Trans 139.03(13)
(13) Model year and if used. When advertising any motor vehicle, a dealer or salesperson licensee shall state the vehicle's model year and, if the vehicle is of the current or previous model year, shall designate the vehicle as used if that is the fact. Reference to “low mileage," “X-miles," “one-owner," “demonstrator," “executive," or other words of similar meaning shall serve to designate the vehicle as used. If all vehicles in an advertisement are used, one reference to designate that they are used is sufficient.
Trans 139.03(14)
(14) Expiration terms of sales or promotions. Whenever a sale or promotion offering gifts, merchandise, equipment, accessories, service, discounts, price reductions, or cash is advertised, the advertisement shall also specifically disclose the expiration terms or date of the sale or promotion.
Trans 139.03(15)
(15) Two or more damaged vehicles. Whenever a promotion or sale involving 2 or more vehicles damaged by the same cause as a result of the same incident is offered by a dealer licensee, all accompanying advertising shall disclose the cause of damage, regardless of the extent of damage.
Trans 139.03(16)
(16) Flood or water damaged vehicles. Whenever a dealer licensee offers, promotes the sale of, or sells a flood or water damaged vehicle, all advertising relating to that vehicle shall disclose that the vehicle has been flood or water damaged. Required disclosure of flood or water damage is limited to that which the dealer could find using reasonable care.
Trans 139.03 History
History: Cr.
Register, March, 1973, No. 207, eff. 4-1-73; am. (5) and (14),
Register, June, 1974, No. 222, eff. 7-1-74; am. (2) (a), r. (2) (b), (3) (a) and (8), renum. (9) and (10) to be (8) and (9), (11) and (15) are renum. (10) and (14) and am., renum. (12), (13), (14), (16) and (17) to be (11), (12), (13), (15) and (16),
Register, April, 1977, No. 256, eff. 5-1-77; renum. from MVD 24.02 and am.,
Register, 1982, No. 324, eff. 1-1-83; am. (3) (a),
Register, October, 1983, No. 334, eff. 11-1-83; am. (5), (11) and (16), r. (6),
Register, May, 1997, No. 497, eff. 9-1-97;
CR 02-028: am. (3) (a),
Register July 2002 No. 559, eff. 8-1-01;
CR 08-029: am. (5)
Register August 2008 No. 632, eff. 9-1-08.
Trans 139.035(1)(1)
For purposes of this section, “bird-dogging" means an arrangement by a dealer or salesperson that provides consideration of any kind to a third party for sales leads, contingent upon a sale of a vehicle.
Trans 139.035 Note
Note: Bird-dogging is also known as referral selling.
Trans 139.035(2)
(2) Engaging in bird-dogging is an unfair trade practice and is prohibited.
Trans 139.035 History
History: CR 08-029: cr.
Register August 2008 No. 632, eff. 9-1-08.
Trans 139.04
Trans 139.04
Disclosure of the condition of the motor vehicle. Trans 139.04(1)(a)
(a) Changing the model year of a motor vehicle is an unfair practice and prohibited. If no model year is designated, the year of manufacture applies.
Trans 139.04(1)(b)
(b) Both the chassis model year when determinable and the finished vehicle model year shall be stated on the Wisconsin buyers guide and the motor vehicle purchase contract if the model year of a motor vehicle chassis is different than the model year of the finished vehicle, as designated by the converter-manufacturer or final stage manufacturer under the provisions of s.
Trans 137.06 (5) (a).
Trans 139.04(2)(a)
(a) The dealer and salesperson licensees shall disclose to the prospective purchaser of any new motor vehicle when any parts, equipment or accessories originally installed have been removed or replaced by a dealer licensee prior to sale, if the replacement items are not of equal quality, and shall disclose all dealer installed options or accessories and whether or not warranted. The disclosures shall be in writing on the face of the motor vehicle purchase contract as required by s.
Trans 139.05 (2) (f) and
(h).
Trans 139.04(2)(b)
(b) Prior to delivery of a new motor vehicle, the dealer licensee shall furnish to the purchaser a copy of the predelivery test and inspection report made pursuant to the manufacturer's specifications filed under s.
218.0116 (1) (km), Stats. The manufacturer shall file with the department a copy of any amended delivery and preparation obligations of its dealers at least 30 days prior to adoption of changes.
Trans 139.04(3)
(3) New motor vehicle window sticker and dealer supplemental price label. Trans 139.04(3)(a)
(a) Manufacturer's suggested retail price labels shall remain affixed to motor vehicles as required by federal law, until sold and delivered to the ultimate purchaser.
Trans 139.04(3)(b)
(b) Any additions to or deletions from items contained on the label in par.
(a) shall be identified by both description and retail price on a dealer supplemental price label affixed to the motor vehicle in a clear and conspicuous location. Items to be disclosed on dealer supplemental labels include, but are not limited to, dealer installed optional equipment or accessories, products or services performed by the dealer beyond the manufacturer's presale delivery obligations, a service fee as allowed by s.
Trans 139.05 (8) (a), and final dealer asking price.
Trans 139.04(4)
(4) Used motor vehicle general condition disclosure. Dealer and salespersons shall inform prospective retail purchasers of used motor vehicles in writing before purchase contract execution, in the manner and on the form prescribed in sub.
(6). This disclosure shall include all significant existing mechanical, electrical and electronic defects and damage and evidence of repair to strut tower, trunk floor pan, frame or structural portion of unibody, including corrective welds. Disclosure of information shall be that which the licensee can find using reasonable care.
Trans 139.04(5)
(5) Used motor vehicle equipment requirements and disclosure. Trans 139.04(5)(a)(a) Dealer and salespersons shall inform prospective retail purchasers of used motor vehicles in writing before purchase contract execution, in the manner and on the form prescribed in sub.
(6). This disclosure shall include whether or not the condition of a vehicle for sale is such that it can be legally operated at all times in accordance with ch.
347, Stats., and ch.
Trans 305. Disclosure of information shall be that which the dealer can find using reasonable care.
Trans 139.04(5)(b)
(b) If a vehicle is inoperable in such a manner as to make compliance impossible to determine, or if the dealer licensee does not correct all defects which prohibit its legal operation prior to delivery of the vehicle to a retail purchaser, the dealer and salesperson licensee shall:
Trans 139.04(5)(b)1.
1. Make the following disclosure conspicuously on the face of the motor vehicle purchase contract prior to its execution:
“WARNING!
This vehicle cannot be legally operated on Wisconsin highways and may not be safe."
Trans 139.04(5)(b)2.
2. Specify for the retail purchaser the defects which are in violation of ch.
347, Stats., and ch.
Trans 305 as prescribed in sub.
(4) and in this subsection.
Trans 139.04(5)(c)
(c) If because of the condition of the vehicle at the time of sale it meets the definition of a junk vehicle or a salvage vehicle, the dealer and salespersons shall make one of the following disclosures conspicuously on the motor vehicle purchase contract prior to its execution:
Trans 139.04(5)(c)1.
1. If the vehicle is a junk vehicle: “WARNING! Sold as junk vehicle. This vehicle may never be retitled." The dealer shall notate the title as “Junk Vehicle" and forward the title to the department within 10 days after determining that the vehicle is a junk vehicle.
Trans 139.04(5)(c)2.
2. If the vehicle is a salvage vehicle and sold with a salvage title: “WARNING! This is a salvage vehicle and cannot be registered for use on Wisconsin highways until it passes an authorized inspection which requires payment of a fee. Title will be issued with a rebuilt salvage brand."
Trans 139.04 Note
Note: A vehicle previously titled in another jurisdiction as junked, or a substantially similar term as used in that jurisdiction, may not be titled or registered in Wisconsin. s.
Trans 149.10 (3).
Trans 139.04 Note
The Department may not issue a certificate of title for a vehicle if the certificate of title for the vehicle was inscribed by a person other than a state with the word “JUNKED" or any other notation clearly indicating that the vehicle was junked unless the owner provides an affidavit stating that the inscription on the title was entered in error and the vehicle passes an inspection under s.
Trans 149.05. The Department may refuse to issue a title for such a vehicle if it concludes that the vehicle was intended to be junked at the time the title was noted as junk. s.
Trans 149.09 (3).
Trans 139.04 Note
Note: Only licensed salvage dealers can sell junk vehicles or parts.
Trans 139.04(6)(a)
(a) Except as provided in pars.
(c) and
(d), each used motor vehicle displayed or offered for sale by a dealer shall display a guide as prescribed by the department. The guide shall be prepared by an authorized employee of either the dealer, another dealer having the same majority ownership as the dealer, or a predecessor dealer at the same location as the dealer. The guide shall be completed in duplicate and contain the printed names of the vehicle inspector and the records inspector. The dealer or a salesperson, prior to separating the copy for display, shall sign the original guide. Except as provided in par.
(d), the copy shall be displayed within the vehicle, attached to a window if possible, shall be readable from the outside of the vehicle, and shall become the possession of the purchaser upon acceptance of delivery. The original shall be signed by the purchaser prior to delivery of the motor vehicle and shall be retained by the dealer for 5 years. The guide shall clearly state in simple and concise language:
Trans 139.04(6)(a)1.
1. That the vehicle is used. All material history, prior use and title brands shall be clearly and specifically disclosed, for example, rebuilt salvage, flood or water damaged, transferred to insurer upon payment of claim, manufacturer buyback, personal use, business use, lease use, rental use, demonstrator, executive, taxicab or public transportation, police vehicle, driver-education or government vehicle, or history and use unknown. All title brands that appear on the existing certificate of title for the vehicle or that will appear on the new certificate of title for the vehicle as required by s.
342.10, Stats., shall be disclosed. The title brand disclosures shall also include any other jurisdiction in which the vehicle has been previously titled. If the vehicle has not been previously titled in another jurisdiction, this disclosure shall specify Wisconsin. Disclosure of history and prior use is not limited to those conditions which require title branding. Required disclosure of the history, prior use and title brands is limited to that which the dealer could find using reasonable care.
Trans 139.04(6)(a)2.
2. The odometer reading at the time the vehicle was obtained by the dealer licensee and a disclosure that either the reading is known to be actual miles, or the reading is not the actual miles, or the reading reflects the amount of mileage in excess of the designed mechanical odometer limit, as corroborated by the prior owner's odometer disclosure statement available and subsequently shown to the purchaser, in accordance with sub.
(7). The window sticker or disclosure label shall further disclose that the name and address of the vehicle's prior owner are available upon request.
Trans 139.04(6)(a)3.
3. The vehicle price, model year, make, model, identification number, color, engine size, when determinable, for example, 350 cubic inches or 3.8 liter and number of cylinders, and type of transmission, for example, automatic or manual and number of forward gears, and drive type, for example, front wheel drive, rear wheel drive or 4-wheel drive.
Trans 139.04 Note
Note: When engine size is not determinable, insert “NA" on the Guide.
Vehicle Service Contract may be available for purchase. Ask for price, deductibles, coverages, exclusions and cancellability."
Trans 139.04(6)(a)4m.
4m. If a motor vehicle dealer proposes to use any language in the buyers guide that differs from that shown in subd.
4., the dealer shall submit the proposed language to the department. The department shall respond to the dealer within 30 days of receiving the proposed language as to whether the dealer may use the proposed language. The dealer may not modify the proposed language prior to receiving approval from the department to use the proposed language.
Trans 139.04(6)(a)5.
5. The inspection disclosures required in subs.
(4) and
(5). Unless otherwise agreed to in the purchase contract, the inspection disclosures shall neither create any warranties, express or implied, nor affect warranty coverage provided for in the purchase contract. However, it is an unfair practice for a dealer to not remedy an item improperly reported on the guide that the dealer could have found using reasonable care if the buyer has notified the dealer within a reasonable time after the buyer discovered or should have discovered the improperly reported item and the vehicle is made available to the dealership. The dealer shall reasonably remedy or make a good faith effort to reasonably remedy an item improperly reported within 30 days of the buyer's notification.
Trans 139.04 Note
Note: The form prescribed by the Department is the Wisconsin Buyers Guide. A copy of this form is available, at no charge, from the Division of Motor Vehicles, Dealer Section, located in Madison, Wisconsin.
Trans 139.04(6)(b)
(b) The Wisconsin buyers guide required by par.
(a) shall also include the following information:
Trans 139.04(6)(b)1.
1. All equipment requirements as required by ch.
Trans 305 shall be maintained in proper working condition for the vehicle to be operated legally on Wisconsin highways.
Trans 139.04(6)(b)2.
2. Any important consumer information the department identifies as useful to the prospective purchaser, including the department's administrative code authority, address and phone number.
Trans 139.04(6)(b)3.
3. Written explanations of any detected problems reported in the general condition or equipment requirements areas.
Trans 139.04(6)(c)1.
1. A used motor vehicle prior to being displayed or offered for sale, providing a written statement “Not inspected for sale" is conspicuously displayed on each vehicle.
Trans 139.04(6)(c)2.
2. A demonstrator or executive vehicle until removed from executive or demonstrator service and displayed or offered for sale on the sales lot.
Trans 139.04(6)(c)3.
3. A used motor vehicle which is operated between point of wholesale or point of purchase and the licensee's business premises by the licensee or agent if a valid dealer registration plate is affixed to the vehicle.
Trans 139.04(6)(c)4.
4. A used motor vehicle with a gross vehicle weight rating of more than 16,000 pounds or a motor vehicle which is or has in the past been registered in Wisconsin or another jurisdiction at a gross weight exceeding 16,000 pounds. This exclusion does not apply to motor homes.
Trans 139.04(6)(c)5.
5. A junk vehicle with a written statement, “This is a junk vehicle", conspicuously displayed.
Trans 139.04(6)(c)6.
6. An unrepaired salvage vehicle with a written statement, “This is a salvage vehicle", conspicuously displayed.
Trans 139.04(6)(c)7.
7. A vehicle being sold to a lessee of the vehicle or the lessee's agent or employee who operated the vehicle while under lease.
Trans 139.04(6)(d)
(d) The written disclosures required by pars.
(a) and
(b) are not required to be posted on a motorcycle. The motorcycle dealer may, at its option, display Wisconsin Buyer's Guides on motorcycles and may employ mechanisms to protect them from weather. A Wisconsin Buyer's Guide for a motorcycle that is not displayed on the vehicle shall be maintained by the dealer and provided upon request to any person who requests to see the label or who makes an offer to purchase the vehicle. The dealer or salesperson shall show or provide a copy of the Wisconsin Buyer's Guide to a person who desires to make an offer to purchase the vehicle before the dealer drafts the purchase offer and before the person delivers an offer to the dealer. The label shall become the possession of the purchaser upon acceptance of delivery.
Trans 139.04(7)
(7) Mileage disclosure. Unless exempted from the odometer disclosure statement requirements under s.
Trans 154.05, for every motor vehicle offered for sale by a dealer licensee, the dealer licensee shall:
Trans 139.04(7)(a)
(a) Establish and maintain for 5 years those mileage and odometer disclosure records specified in s.
Trans 154.12. The records shall be maintained and made available in a manner prescribed under s.
Trans 154.12.
Trans 139.04(7)(b)
(b) Show to each prospective purchaser, prior to sale, all odometer disclosure records or true and legible copies of such records relating to a vehicle since last titled, including the current title and all prior owner odometer disclosure statements.
Trans 139.04 Note
Note: A dealer may show a prospective buyer a copy of both sides of a title document instead of the original if the prospective buyer is shown the original document when requested prior to execution of a purchase contract.
Trans 139.04(7)(c)
(c) Upon transfer of motor vehicle, disclose the odometer reading to the purchaser in a manner and form as prescribed under s.
Trans 154.04.
Trans 139.04(8)
(8) Wholesale disclosure requirements. Sellers in wholesale transactions shall make the disclosures required in s.
Trans 139.04 (6) (a) 1. to wholesale purchasers of motor vehicles in writing before purchase.
Trans 139.04 Note
Note: Sellers include licensed wholesale auctions which are required to collect and pass along the information from the seller to the buyer. Wholesale auctions are responsible for disclosing vehicles owned by dealers, manufacturers or distributors in other jurisdictions.
Trans 139.04(9)
(9) Manufacturer recalls. Before delivering to a retail purchaser any used vehicle of a line make for which the dealer holds a franchise, the dealer shall do all of the following that are applicable:
Trans 139.04(9)(a)
(a) Determine from the vehicle's manufacturer whether or not the vehicle is the subject of any unperformed manufacturer recalls.
Trans 139.04(9)(b)
(b) If the vehicle is the subject of any unperformed manufacturer recalls for which the manufacturer will reimburse the dealer for performing, perform all such recalls or agree in writing to perform such recalls at a time convenient to the customer not later than 20 days after delivery, unless the unavailability of parts or other circumstances beyond the control of the dealer prevents performance within that time.
Trans 139.04(9)(c)
(c) Disclose in writing to the purchaser any unperformed manufacturer recalls with regard to the vehicle that have been disclosed to the dealer upon inquiry of the manufacturer.
Trans 139.04 History
History: Cr.
Register, March, 1973, No. 207, eff. 4-1-73; r. and recr. (4) and (7); am. (6) (a) 2.,
Register, June 1974, No. 222, eff. 7-1-74; r. and recr. (5),
Register, June, 1974, No. 222, eff. 10-1-74; am. (4) (intro.), (4) (f), (5) (a) and (6) (a) 1., renum. (5) (b) to be (5) (c), cr. (5) (b), am. (6) (a) 1., renum. (6) (c) to be (6) (d) and am., cr. (6) (c), renum. (7) to be (8) and cr. (7),
Register, April, 1977, No. 256, eff. 5-1-77; renum. from MVD 24.03 and am.,
Register, December, 1982, No. 324, eff. 1-1-83; am. (6) (a) (intro.),
Register, October, 1983, No. 334, eff. 11-1-83; am. (5) (b), (6) (b) and (c) 3., r. (5) (c), renum. (5) (d) to be (5) (c),
Register, May, 1985, No. 353, eff. 6-1-85; am. (6) (a) 4. and (b),
Register, May, 1986, No. 365, eff. 6-1-86; am. (6) (a) (intro.) and 2., r. and recr. (7),
Register, January, 1996, No. 481, eff. 2-1-96; corrections in (5) made under s. 13.93 (2m) (b) 7., Stats.,
Register, August, 1996, No. 488; am. (1) (b), (4), (5) (a), (b) 2., (6) (a) (intro.), 1., 3. and (7) (b), r. and recr. (5) (c), (6) (a) 4. and (b), r. (6) (a) 5., renum. (6) (a) 6. to be (6) (a) 5. and am., cr. (6) (c) 4. to 7., (8) and (9),
Register, May, 1997, No. 497, eff. 9-1-97;
CR 02-028: am. (3) (b),
Register July 2002 No. 559, eff. 8-1-02; correction in (2) (b) made under s. 13.93 (2m) (b) 7., Stats.,
Register July 2002 No. 559;
CR 99-135: am. (4), (6) (a) (intro.) and (c) (intro.), cr. (6) (d)
Register February 2004 No. 578, eff. 3-1-04;
CR 08-029: cr. (6) (a) 4m.
Register August 2008 No. 632, eff. 9-1-08.
Trans 139.05(1)(1)
Usage. All dealer and salesperson licensees shall furnish retail purchasers with a copy of a document clearly entitled “Motor Vehicle Purchase Contract" that clearly notifies the prospective retail purchaser on its face that the purchaser is making an offer to purchase that shall become a binding motor vehicle purchase contract if accepted by the dealer licensee, that the dealer licensee shall accept or reject the offer within 2 working hours or the offer is automatically voided and that the offeror may rescind the offer unless and until accepted by the dealer licensee. Until acceptance or rejection of the offer, the licensee shall be prohibited from selling the vehicle to any other party.
