Chapter NR 810

NR 810.24(8)(c) (c) The water system monitoring plan does not conform to the applicable monitoring requirements of this chapter and ch. NR 809, approved variances to the requirements of this chapter and ch. NR 809, or to monitoring requirements established as part of the department construction approval under chs. NR 811 and 812.

NR 810.24(8)(d) (d) The system capacity evaluation is incomplete.

NR 810.24(8)(e) (e) The information provided does not demonstrate adequate financial capacity to meet the requirements of this chapter.

NR 810.24 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10; correction in (8) (a) made under s. 13.92 (4) (b) 7., Stats., Register January 2012 No. 673.

NR 810.25 NR 810.25 Operation and maintenance manuals. Water suppliers for all community water systems providing treatment, including chemical addition, shall provide training for staff in the operation and maintenance of the equipment and maintain up-to-date manuals for the operation and maintenance of the equipment.

NR 810.25 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10.

NR 810.26 NR 810.26 Other requirements.

NR 810.26(1) (1) Authorization for operation of new community water systems or improvements to existing systems. Before a new community water system or improvements to a community water system can be placed into service, written authorization of the department shall be obtained.

NR 810.26(1)(a) (a) To obtain authorization for operation of a new community water system, the community water system owner shall meet the following requirements:

NR 810.26(1)(a)1. 1. An inspection of the facilities shall be made by a representative of the department to determine if construction is in accordance with the approved plans and specifications. Deficiencies shall be corrected prior to startup or by a specified compliance date, as determined by the significance of the deficiency.

NR 810.26(1)(a)2. 2. The department shall be informed in writing of the name of the certified operator who will be in charge of any community water system.

NR 810.26(1)(a)3. 3. The owner of a municipal water system shall have adopted cross-connection and well abandonment ordinances or rules.

NR 810.26(1)(a)4. 4. The owner of a municipal water system shall have an approved wellhead protection plan.

NR 810.26(1)(a)5. 5. The owner of each community water system shall have an emergency response plan.

NR 810.26(1)(a)6. 6. Water distribution maps as required in sub. (2) shall be provided to the department by the water supplier.

NR 810.26(1)(a)7. 7. A plan identifying all sample locations for all monitoring required under the Safe Drinking Water Act shall be provided to the department by the water supplier.

NR 810.26(1)(b) (b) To obtain authorization for startup of improvements to existing community water systems that are reviewable projects as defined in s. NR 108.02 (13), an inspection of the facilities and correction of deficiencies may be necessary prior to startup as required in par. (a). Water mains are excluded from the inspection requirement unless required in the department plans and specifications approval letter.

NR 810.26(2) (2) Maps. Each municipal and OTM subdivision water supplier shall supply a current map of the public water system which shows the size and location of all facilities and appurtenances, such as water mains, valves, hydrants, wells or sources, pumping stations, treatment plants, and storage facilities. Overflow elevations of the water system storage units shall be shown. Any pressure zones shall be delineated. Two current copies of this map shall be kept on file with the department at all times. One copy shall be provided to the department’s central office and one copy shall be provided to the appropriate department regional office.

NR 810.26(3) (3) Meters. Each municipal water supplier and those water suppliers for other-than-municipal water systems having a source capacity of at least 70 gallons per minute shall provide a water meter at each source to accurately measure the daily quantity of water pumped or delivered. Water metering shall be provided for all community water systems utilizing chemical addition. All source water meters shall be calibrated at least every 2 years as required in s. PSC 185.83 (2).

NR 810.26(4) (4) Licensed pump installer. Any person, firm, corporation or partnership performing well pump installing work as defined in s. 280.01 (5), Stats., shall perform the work in accordance with chs. NR 108, 811, and 812 and shall be a licensed pump installer in accordance with the requirements of ch. NR 146. Pump installing work at municipal water systems is not required to be performed by a licensed pump installer when performed by a department certified waterworks operator who is a full-time employee of the municipal water system.

NR 810.26 Note Note: Section 280.01 (5), Stats., defines “pump installing” to mean the industry and procedure employed in the placement and preparation for operation of equipment and materials utilized in withdrawing or obtaining water from a well for consumption or use, including all construction involved in making entrance to the well and establishing such seals and safeguards as are necessary to protect such water from contamination.

NR 810.26(5) (5) Well head protection plans. Water suppliers for community water systems with a department approved well head protection plan and ordinance shall implement it. Amended plans or ordinances shall be approved by the department prior to implementation.

NR 810.26(6) (6) Sampling and monitoring plans. Water suppliers shall develop sampling and monitoring plans as required by ss. NR 809.31 (1) (a), 809.325 (2) (c), and 809.565 (6).

NR 810.26(7) (7) Storage turnover. Storage facilities shall be operated to facilitate turnover of water in order to prevent freezing and stagnant water conditions. Consideration shall be given to installing separate inlet and outlet pipes, diffusers and baffle walls.

NR 810.26(8) (8) Emergency chlorination plans. An emergency chlorination plan is required for each community water system. Each municipal water system shall have appropriate chlorination infrastructure and chorine available to obtain 0.5 mg/l free chlorine throughout its distribution system within 4 hours. A working chlorine meter shall also be available to measure chlorine concentrations. To ensure water systems are capable of emergency chlorination, the department may ask that an emergency chlorination test be conducted by the water supplier for a municipal water system. At a minimum, the emergency chlorination plan shall include:

NR 810.26(8)(a) (a) Location and description of chlorine pumps, solution containers, chemical, and chlorine test meter.

NR 810.26(8)(b) (b) Procedures for adding chlorine to the water system, flushing the water system to move chlorine to extremities, and testing chlorine levels.

NR 810.26(8)(c) (c) Example calculations for determining dosage requirements.

NR 810.26 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10; correction in (6) made under s. 13.92 (4) (b) 7., Stats., Register November 2010 No. 659.

subch. II of ch. NR 810 Subchapter II — Surface Water Treatment and Groundwater Under the Direct Influence of Surface Water Treatment Operations

NR 810.27 NR 810.27 General requirements for all surface water and groundwater under the direct influence of surface water systems.

NR 810.27(1) (1) This subchapter establishes criteria under which filtration is required as a treatment technique for public water systems supplied by a surface water source or a groundwater source under the direct influence of surface water. Direct influence shall be determined for individual sources by the department. The department determination of direct influence may be based on site-specific measurements of water quality characteristics such as those stated in s. NR 810.02 (25) or documentation of well construction characteristics and geology with field evaluation. These regulations also establish requirements for treatment techniques in lieu of maximum contaminant levels for Giardia lamblia, viruses, heterotrophic plate count bacteria, Legionella, Cryptosporidium and turbidity. Treatment technique requirements apply to every public water system which utilizes surface water or groundwater under the direct influence of surface water and the requirements consist of installing and properly operating water treatment processes which reliably achieve:

NR 810.27(1)(a) (a) At least 99.9% or 3-log removal or inactivation of Giardia lamblia cysts between a point where the raw water is not subject to recontamination by surface water runoff and a point downstream before or at the first customer.

NR 810.27(1)(b) (b) At least 99.99% or 4-log removal or inactivation of viruses between a point where the raw water is not subject to recontamination by surface water runoff and a point downstream before or at the first customer.

NR 810.27(1)(c) (c) At least 99.9% or 3-log removal of Cryptosporidium between a point where the raw water is not subject to recontamination by surface water runoff and a point downstream before or at the first customer for filtered systems, or Cryptosporidium control under the watershed control system for unfiltered GWUDI systems.

NR 810.27(2) (2) A public water system using a surface water source is considered to be in compliance with the requirements of sub. (1) if it meets the filtration requirements in s. NR 810.29 and the disinfection requirements in s. NR 810.31.

NR 810.27(3) (3) A public water system using groundwater under the direct influence of surface water is considered to be in compliance with the requirements or sub. (1) if it meets the criteria for avoiding filtration in s. NR 810.30 along with the disinfection requirements in s. NR 810.31; or if it meets the filtration requirements in s. NR 810.29 and it meets the disinfection requirements in s. NR 810.31.

NR 810.27(4) (4) Each public water system using a surface water source or a groundwater under the direct influence of surface water shall be operated by qualified personnel who meet the requirements specified by the department.

NR 810.27 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10.

NR 810.28 NR 810.28 Requirements for covers on water storage structures. All finished water storage reservoirs and treatment plant basins shall be covered. Finished water is that water which has received all required treatment. Treatment plant basins contain water at various stages of treatment.

NR 810.28 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10.

NR 810.29 NR 810.29 Basic filtration requirements. Public water systems that use a surface water source shall provide filtration which complies with the requirements of sub. (1), (2), (3), (4), or (5) and meets the disinfection criteria specified in s. NR 810.31 (2). Public water systems that use a groundwater source under the direct influence of surface water shall provide filtration which complies with the specifications of sub. (1), (2), (3), (4) or (5) and meets the disinfection criteria specified in s. NR 810.31 (2) within 18 months of the date that a source is determined, by the department, to be under the direct influence of surface water unless they meet the filtration avoidance criteria in s. NR 810.30. Failure to meet the applicable requirements of this section is a treatment technique violation.

NR 810.29(1) (1) Conventional filtration treatment.

NR 810.29(1)(a) (a) For systems using conventional filtration treatment, the turbidity level of representative samples of a system’s filtered water shall be less than or equal to 0.3 nephelometric turbidity units (NTU) in at least 95% of the measurements taken each month, measured as specified in s. NR 809.113 (1) Tables A and B.

NR 810.29(1)(b) (b) The turbidity level of representative samples of a system’s filtered water may not exceed one NTU, measured as specified in s. NR 809.113 (1) Tables A and B.

NR 810.29(1)(c) (c) To determine compliance with par. (a), turbidity measurements shall be performed on representative samples of filtered water at least every 4 hours that the system serves water to the public.

NR 810.29(1)(d) (d) In lieu of the requirements of par. (c), turbidity measurements from a continuous reading and recording turbidity monitoring device shall be recorded at predetermined 4-hour intervals to determine compliance with par. (a). The highest turbidity measurement recorded at any time during the day shall be reported under s. NR 809.80 (7) (a) 1.

NR 810.29(1)(e) (e) A system that uses lime softening may acidify representative samples prior to analysis if using a protocol approved by the department.

NR 810.29(2) (2) Direct filtration.

NR 810.29(2)(a) (a) For systems using direct filtration, the turbidity level of representative samples of a system’s filtered water shall be less than or equal to 0.3 NTU in at least 95% of the measurements taken each month, measured as specified in s. NR 809.113 (1), Tables A and B. The department may approve a turbidity limit up to one NTU if the water supplier provides the department with documentation which reliably indicates the system achieves at least 99.9% removal or inactivation of Giardia lamblia cysts at a turbidity level above 0.5 NTU at least 95% of the time that the system delivers water to the public.

NR 810.29(2)(b) (b) The turbidity level of representative samples of a system’s filtered water may not exceed 1 NTU, measured as specified in s. NR 809.113 (1), Tables A and B.

NR 810.29(3) (3) Slow sand filtration.

NR 810.29(3)(a) (a) For systems using slow sand filtration, the turbidity level of representative samples of a system’s filtered water shall be less than or equal to 1 NTU in at least 95% of the measurements taken each month, measured as specified in s. NR 809.113 (1), Tables A and B.

NR 810.29(3)(b) (b) The turbidity level of representative samples of a system’s filtered water may not exceed 5 NTU, measured as specified in s. NR 809.113 (1), Tables A and B.

NR 810.29(4) (4) Diatomaceous earth filtration.

NR 810.29(4)(a) (a) For systems using diatomaceous earth filtration, the turbidity level of representative samples of a system’s filtered water shall be less than or equal to one NTU in at least 95% of the measurements taken each month, measured as specified in s. NR 809.113 (1), Tables A and B.

NR 810.29(4)(b) (b) The turbidity level of representative samples of a system’s filtered water may not exceed 5 NTU, measured as specified in s. NR 809.113 (1), Tables A and B.

NR 810.29(5) (5) Other filtration technologies. A public water system may use a filtration technology not listed in subs. (1) to (4) if the water supplier for the system demonstrates to the department, using pilot studies or other means, that the alternative filtration technology, in combination with disinfection treatment that meets the requirements of s. NR 810.31, consistently achieves 99.9% removal or inactivation of Giardia lamblia cysts and 99.99% removal or inactivation of viruses, and 99.9% removal of Cryptosporidium oocysts, and the department approves the use of the filtration technology. For each approval, the department shall set turbidity performance requirements that the water system shall meet at least 95% of the time at a level that consistently achieves 99.9% removal or inactivation of Giardia lamblia cysts, 99.99% removal or inactivation of viruses, and 99% removal of Cryptosporidium oocysts. The department may set other performance requirements to assure the integrity of the technology.

NR 810.29 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10.

NR 810.295 NR 810.295 Filter backwash handling. Public water systems that use a surface water source or groundwater under the direct influence of surface water and that provide filtration shall meet the requirements of s. NR 811.860.

NR 810.295 History History: CR 09-073: cr. Register November 2010 No. 659, eff. 12-1-10.

NR 810.30 NR 810.30 Criteria for avoiding filtration for groundwater under the direct influence of surface water systems. A public water system that uses groundwater under the direct influence of surface water as a water supply source shall meet all of the conditions of subs. (1) and (2), and is subject to sub. (3), unless the department has determined, in writing, that filtration is required. If the department determines in writing that filtration is required, the water system owner shall install filtration and shall meet the criteria for filtered systems specified in ss. NR 810.29 and 810.31 (2). Within 18 months of the failure of a public water system using a groundwater source under the direct influence of surface water to meet any one of the requirements of subs. (1) and (2), the water system owner shall install filtration and shall meet the criteria for filtered systems specified in ss. NR 810.29 and 810.31 (2).

NR 810.30(1) (1) Source water quality conditions.

NR 810.30(1)(a) (a) The fecal coliform concentration shall be equal to or less than 20/100ml, or the total coliform concentration shall be equal to or less than 100/100 ml, measured as specified in s. NR 809.311 (1) Table F, in representative samples of the source water immediately prior to the first or only point of disinfectant application in at least 90% of the measurements made for the 6 previous months that the system served water to the public on an ongoing basis. If a system measures both fecal and total coliforms, the fecal coliform criterion, but not the total coliform criterion, in this paragraph shall be met.

NR 810.30(1)(b) (b) The turbidity level may not exceed 5 NTU, measured as specified in s. NR 809.113 (1) Tables A and B, in representative samples of the source water immediately prior to the first or only point of disinfectant application unless both of the following apply:

NR 810.30(1)(b)1. 1. The department determines that a turbidity “event” was caused by circumstances that were unusual and unpredictable. A turbidity “event” is a series of consecutive days during which at least one turbidity measurement each day exceeds 5 NTU.

NR 810.30(1)(b)2. 2. There have not been more than 2 turbidity events in the past 12 months the water system served water to the public, or more than 5 turbidity events in the past 120 months the system served water to the public.

NR 810.30(2) (2) Site-specific conditions.

NR 810.30(2)(a) (a)

NR 810.30(2)(a)1. 1. The public water system shall meet the disinfection requirements of s. NR 810.31 (1) (a) at least 11 of the 12 previous months that the system served water to the public, on an ongoing basis, unless the system fails to meet the requirements during 2 of the 12 previous months that the system served water to the public, and the department determines that at least one of these failures was caused by circumstances that were unusual and unpredictable.

NR 810.30(2)(a)2. 2. The public water system shall meet the requirements of s. NR 810.31 (1) (b) at all times the system serves water to the public.

NR 810.30(2)(a)3. 3. The public water system shall meet the requirements of s. NR 810.31 (1) (c) at all times the system serves water to the public unless the department determines that any failure was caused by circumstances that were unusual and unpredictable.

NR 810.30(2)(a)4. 4. The public water system shall meet the requirements of s. NR 810.31 (1) (d) on an ongoing basis unless the department determines that failure to meet these requirements was not caused by a deficiency in treatment of the source water.

NR 810.30(2)(b) (b) The public water system shall maintain a department approved wellhead protection program which minimizes the potential for contamination by Cryptosporidium, Giardia lamblia cysts and viruses in the source water. The department shall determine whether the well head protection program is adequate to meet this goal. At a minimum, the program shall do all of the following:

NR 810.30(2)(b)1. 1. Characterize the watershed hydrology, hydrogeology, and land ownership.

NR 810.30(2)(b)2. 2. Identify watershed characteristics and activities which may have an adverse effect on source water quality.

NR 810.30(2)(b)3. 3. Monitor the occurrence of activities which may have an adverse effect on source water quality.

NR 810.30(2)(c) (c) The public water system is subject to an annual on-site inspection to assess the well head protection program and disinfection treatment process. Either the department or a party approved by the department shall conduct the on-site inspection. The inspection shall be conducted by competent individuals and shall include all of the following:

NR 810.30(2)(c)1. 1. A review of the effectiveness of the watershed control program.

NR 810.30(2)(c)2. 2. A review of the physical condition of the source intake and how well it is protected.

NR 810.30(2)(c)3. 3. A review of the system’s equipment maintenance program to ensure there is low probability for failure of the disinfection process.

NR 810.30(2)(c)4. 4. An inspection of the disinfection equipment for physical deterioration.

NR 810.30(2)(c)5. 5. A review of operating procedures.

NR 810.30(2)(c)6. 6. A review of data records to ensure that all required tests are being conducted and recorded and disinfection is effectively practiced.

NR 810.30(2)(c)7. 7. Identification of any improvements which are needed in the equipment, system maintenance and operation, or data collection.

NR 810.30(2)(c)8. 8. A review of the adequacy of the watershed control program to limit potential contamination by Cryptosporidium including: comprehensiveness of the watershed review, the effectiveness of the system’s program to monitor and control detrimental activities occurring in the watershed, and the extent to which the water system has maximized land ownership or controlled land use, or both, within the watershed.

NR 810.30(2)(d) (d) The public water system may not have been identified as a source of a waterborne disease outbreak, or if it has been so identified, the system shall be modified sufficiently to prevent another occurrence, as determined by the department.

NR 810.30(2)(e) (e) The public water system shall comply with the maximum contaminant level (MCL) for total coliforms in s. NR 809.30 at least 11 months of the previous 12 months that the system served water to the public, on an ongoing basis, unless the department determines that failure to meet this requirement was not caused by a deficiency in treatment of the source water.

NR 810.30(2)(f) (f) The public water system shall comply with the requirements for total trihalomethanes, five haloacetic acids, bromate, chlorite, chlorine, chloramines and chlorine dioxide in s. NR 809.561.