This is the preview version of the Wisconsin State Legislature site.
Please see for the production version.
Ins 28.06(5)(c) (c) The following information shall be furnished with the request for approval of a continuing education course:
Ins 28.06(5)(c)1. 1. Name, license number, and address of provider;
Ins 28.06(5)(c)2. 2. Name of the instructor;
Ins 28.06(5)(c)3. 3. Name, telephone number, e-mail address, and signature of the contact person for the provider;
Ins 28.06(5)(c)4. 4. Course title;
Ins 28.06(5)(c)5. 5. The date the course will initially be offered;
Ins 28.06(5)(c)6. 6. The location where course will initially be offered;
Ins 28.06(5)(c)7. 7. Whether the course is new, repeat, revised, or offered live or by interactive video teleconference;
Ins 28.06(5)(c)8. 8. If it is a repeat course or a revised course, the course number;
Ins 28.06(5)(c)9. 9. An outline including a schedule of times when topics will be presented; the topics covered in the course, listed individually; and a summary of the instruction given and the material covered for each topic;
Ins 28.06(5)(c)10. 10. Number of credit hours requested; and
Ins 28.06(5)(c)11. 11. A description of the qualifications of each instructor and the subject matter the instructor will be teaching.
Ins 28.06(5)(d) (d) Instructors of continuing education programs shall be approved by the commissioner. Instructors shall meet the criteria set forth in sub. (2) (b). Submitted instructors may be replaced by other approved instructors with equal qualifications on an emergency basis.
Ins 28.06(5)(e) (e) The course shall be conducted in accordance with the course outline and summary materials approved by the commissioner. After the provider has been notified of any deficiency, failure to correct the deficiency shall automatically void the course approval for any course held after notice.
Ins 28.06(5)(f) (f) A provider shall give the commissioner electronic notice in a format specified by the commissioner at least 10 days in advance of offering an approved course on a date or at a place other than, or in addition to, the date and location provided in the initial request for approval.
Ins 28.06(6) (6)Course content guidelines.
Ins 28.06(6)(a) (a) The following course topics are examples of subjects that qualify for approval under sub. (5):
Ins 28.06(6)(a)1. 1. Principles of property insurance
Ins 28.06(6)(a)2. 2. Principles of casualty insurance
Ins 28.06(6)(a)3. 3. Principles of life insurance
Ins 28.06(6)(a)4. 4. Principles of accident and health insurance
Ins 28.06(6)(a)5. 5. Estate planning/taxation
Ins 28.06(6)(a)6. 6. Ethics in insurance
Ins 28.06(6)(a)7. 7. Legal, legislative, regulatory matters in insurance
Ins 28.06(6)(a)8. 8. Wisconsin insurance code and administrative rules
Ins 28.06(6)(a)9. 9. Insurance policy contents
Ins 28.06(6)(a)10. 10. Proper use of insurance products
Ins 28.06(6)(a)11. 11. Accounting/actuarial considerations in insurance
Ins 28.06(6)(a)12. 12. Principles of risk management
Ins 28.06(6)(a)13. 13. Provisions/differences in insurance policy contracts
Ins 28.06(6)(a)14. 14. Tax laws (specifically related to insurance)
Ins 28.06(6)(a)15. 15. Wills and trusts
Ins 28.06(6)(a)16. 16. Multiple Employer Welfare Arrangements/Unauthorized Insurers
Ins 28.06(6)(a)17. 17. Legal structuring of life settlements
Ins 28.06(6)(a)18. 18. Legal relationships among the parties to a life settlement
Ins 28.06(6)(a)19. 19. Required disclosures and privacy requirements in life settlements
Ins 28.06(6)(a)20. 20. Ethical considerations in selling, soliciting, and negotiating life settlements
Ins 28.06(6)(a)21. 21. Life settlement contract requirements
Ins 28.06(6)(a)22. 22. Advertisements of life settlements
Ins 28.06(6)(a)23. 23. Life settlement remedies
Ins 28.06(6)(a)24. 24. Life settlement licensing requirements
Ins 28.06(6)(a)25. 25. Communication skills relating to the business of insurance
Ins 28.06(6)(a)26. 26. Personnel Management relating to the business of insurance
Ins 28.06(6)(a)27. 27. Insurance agency management
Ins 28.06(6)(b) (b) The following course topics are examples of subjects that do not qualify for approval:
Ins 28.06(6)(b)2. 2. Motivation
Ins 28.06(6)(b)3. 3. Prospecting
Ins 28.06(6)(b)4. 4. Psychology
Ins 28.06(6)(b)6. 6. Supportive office skills (typing, filing, telephone, computers)
Ins 28.06(6)(b)8. 8. Recruiting
Ins 28.06(6)(b)9. 9. Time management
Ins 28.06(6)(b)10. 10. Repair procedures
Ins 28.06(6)(b)11. 11. Cleaning techniques
Ins 28.06(6)(b)12. 12. Other subjects not related to the insurance industry
Ins 28.06(7) (7)Course approval fees.
Ins 28.06(7)(a) (a) The fee to be paid for each course submission by each provider shall be set through a competitive bid process not to exceed statutory limits identified in s. 601.31 (1) (x) 3., Stats.
Ins 28.06(7)(b) (b) The fee to be paid for each course submission by each provider for recognized programs of study identified in s. Ins 26.06 (2) (b) 4., 5., and 6. shall be the same as provided in par. (a), not to exceed 8 times the credit hour fee per course.
Ins 28.06(7)(c) (c) The fee to be paid for each course renewal by each provider shall not exceed 4 times the credit hour fee per course.
Ins 28.06(8) (8)Notification. Within 10 days of a change to an approved course, approved providers shall notify the commissioner of any course information as required in sub. (5) (c) that has changed since filing (and on which course approval was based) with the commissioner.
Ins 28.06 History History: Cr. Register, November, 1995, No. 479, eff. 12-1-95; am. (6) (b) 7., renum. (6) (b) 10. to be (6) (b) 12., cr. (6) (b) 10., 11., 13. and (7) (b), Register, January, 1999, No. 517, eff. 2-1-99; correction in (1) (a) made under s. 13.93 (2m) (b) 7., Stats.; CR 01-074: cr. (7) (c), Register January 2002 No. 553, eff. 2-1-02; CR 05-111: cr. (6) (a) 16. Register October 2006 No. 610, eff. 11-1-06; correction in (1) (a) made under s. 13.93 (2m) (b) 7., Stats., Register October 2006 No. 610; CR 09-022: r. (1) (a), am. (2) (b) 3., (5) (a), (f) and (7) (b) Register August 2009 No. 644, eff. 9-1-09; CR 10-151: cr. (6) (a) 17. to 24. Register August 2012 No. 680, eff. 9-1-12; CR 19-025: am. (1) (intro.), (4), (5) (c) 3., renum. (6) (b) 5., 7., 13. to (6) (a) 25. to 27. and am. Register August 2020 No. 776, eff. 9-1-20; correction in (4) made under s. 35.17, Stats., Register August 2020 No. 776, eff. 9-1-20.
Ins 28.07 Ins 28.07 Evidence of attendance for continuing education courses.
Ins 28.07(1)(a) (a) Providers shall provide an original certificate of continuing education to each intermediary within a reasonable period after completion of a continuing education course. Original certificates may be provided electronically unless a hard copy is requested by the intermediary. One additional original individual certificate of continuing education shall be provided to a student upon request and at no additional charge. Every intermediary shall maintain a record of all courses attended by keeping the original certificates of completion for 4 years after the end of the year of attendance.
Ins 28.07(1)(b) (b) Certificates of continuing education shall be issued on company letterhead to each agent completing an approved course and shall contain the agent's name, National Producer Number, course title and number, date the course was completed, number of approved credit hours, name of provider and provider license number, signature of authorized provider representative, and the date issued in a form acceptable to the commissioner.
Ins 28.07(1)(c) (c) Certificates of continuing education shall be signed by authorized provider representatives whose signatures are on file with the commissioner.
Ins 28.07(1)(d) (d) The date indicated on the certificate of continuing education shall be the date of the class attended by the student, or on the date on which the intermediary successfully completed an examination for courses identified in s. Ins 26.06 (2) (b) 4., 5., and 6.
Ins 28.07(1)(e) (e) Intermediaries shall not claim credit for any course [for] which they did not attend all required credit hours or complete all requirements.
Ins 28.07(1)(f) (f) Intermediaries may not claim credit for prelicensing education currently approved as a continuing education course to be applied toward their continuing education requirements for an original license. Individuals may receive credit if they are adding qualifications to an existing license and the provider and course has been approved for continuing education credit.
Ins 28.07(2) (2)Providers shall submit to the commissioner an electronic list of course attendees, which includes the intermediary's last name and National Producer Number. Submission of the course completion information will certify that the students listed personally completed the reported instruction. The electronic list shall be furnished to the commissioner within 10 days following the date of completion of continuing education programs.
Ins 28.07(3) (3)The provider of a continuing education program shall maintain attendance records for 4 years after the end of the year of attendance.
Ins 28.07 History History: Cr. Register, November, 1995, No. 479, eff. 12-1-95; am. (1) (b) and (2), Register, January, 1999, No. 517, eff. 2-1-99; CR 01-074: cr. (4), Register January 2002 No. 553, eff. 2-1-02; CR 05-111: am. (2), r. (4) Register October 2006 No. 610, eff. 11-1-06; CR 09-022: am. (1) (d), cr. (1) (f) Register August 2009 No. 642, eff. 9-1-09; CR 19-025: am. (1) (a), (b), (d), (f), (2), (3) Register August 2020 No. 776, eff. 9-1-20.
Ins 28.08 Ins 28.08 Correspondence courses.
Ins 28.08(1)(1)Correspondence, self-study, audio or video, and on-line training courses may be approved if they meet the criteria under s. Ins 28.06 (6) and include successful completion of a certified proctored examination.
Ins 28.08(2) (2)The examination shall consist of a minimum of 25 questions for courses approved for 3 or less credit hours, and a minimum of 50 questions for courses approved for more than 3 credit hours. A passing score of 70% or greater is required.
Ins 28.08(3) (3)An approved proctor is an impartial, disinterested third party or currently licensed agent with no family or financial relationship to the student. The proctor shall verify the agent's identity and complete an affidavit supplied by the approved provider testifying that the agent received no outside assistance. Membership in a professional association/organization does not constitute a financial relationship.
Ins 28.08 History History: Cr. Register, November, 1995, No. 479, eff. 12-1-95; CR 05-111: r. and recr. Register October 2006 No. 610, eff. 11-1-06; CR 19-025: am. (1) Register August 2020 No. 776, eff. 9-1-20.
Ins 28.10 Ins 28.10 Investigation and review.
Ins 28.10(1)(1)The commissioner, or a duly appointed representative, shall investigate and review all provider and course applications and may investigate or examine previously approved providers, courses, and instructors. The method and timing of the reviews shall be determined by the commissioner in each case and may consist of any of the following:
Ins 28.10(1)(a) (a) Consideration of information available from state, federal, or local agencies, private organizations or agencies, or interested persons.
Ins 28.10(1)(b) (b) Conferences with officials, representatives, and former students of the provider involved.
Ins 28.10(1)(c) (c) A public hearing respecting the program, course, or instructor involved, with adequate written notice to the provider, instructor, or both.
Ins 28.10(1)(d) (d) Investigation by visitation without notice to the provider.
Ins 28.10(1)(e) (e) Information furnished by the applicant with any application for approval.
Ins 28.10(1)(f) (f) Any other information the commissioner or representative deems relevant to the investigation.
Ins 28.10(2) (2)The commissioner may also investigate or examine any provider, course or instructor upon receipt of a complaint from any person.
Ins 28.10(3) (3)The commissioner may examine the provider under ss. 601.43 and 601.44, Stats., and bill the reasonable costs of the examination to the program under s. 601.45, Stats.
Ins 28.10(4) (4)If, after investigation or examination, the commissioner denies or withdraws approval of any program, course, or instructor, written notification shall be given with reasons for such action. The denial or withdrawal constitutes an order pursuant to s. 601.62 (3) (a), Stats., and the provider or instructor may request a hearing before the commissioner under that section.
Ins 28.10 Note Note: A free copy of each form referenced in this chapter may be obtained from the Office of the Commissioner of Insurance, P. O. Box 7872, Madison, Wisconsin 53707-7872 or on the office of the commissioner of insurance website at
Published under s. 35.93, Stats. Updated on the first day of each month. Entire code is always current. The Register date on each page is the date the chapter was last published.