E. Agent license expiration, revocation, suspension, and limitation
F. General regulations regarding misrepresentation, knowledge of acts of agent, rebating
G. Regulation of specific insurance contract changes regarding cancellation, nonrenewal, notice of proof of loss, and payment of claims
H. Unfair claims methods and practices--timely payment of claims
I. Fair rating practices
J. Home and telephone solicitation requirements
K.
Section
628.32, Wis. Stat., written disclosure of fees other than commissions
L. Controlled business
M. Proper exchange of business
N. Unfair marketing practices
1. Misrepresentation
2. Unfair inducement
3. Unfair discrimination
4. Extra charges
5. Influencing employers
6. Unfair use of official position
7. Returning indicia of agency
8. Churning
9. Twisting
10. Restraint of competition
11. Unfair restriction of contracting parties choice of insurer
O. Insurance contracts in Wisconsin
III. Ethics -- 3 Hours
A. Fiduciary duties and responsibilities
B. Conflict of interest
C. Ethical marketing practices, including fair and ethical treatment of policyholders
D. Appropriate claims practices
E. Suitability of product to client
F. Social responsibility of insurance agent
G. Agent/company relationships
H. Maintaining appropriate insurance expertise
SECTION B
IV. Life Insurance -- 9 Hours
A. Purpose of life insurance
B. Types of policies
1. Term life
a. Level term
b. Decreasing term
c. Increasing term
d. Special features
(1) Renewable
(2) Convertible
2. Whole life
a. Ordinary life
b. Limited pay policies
c. Single pay policy
d. Modified and graded premium whole life
e. Adjustable life
3. Interest-sensitive life products
a. Variable life
b. Universal life
c. Variable universal life
d. Interest-sensitive whole life
4. Endowment
5. Combination plans
a. Family policy
b. Family income policy
c. Family maintenance policy
d. Joint life
e. Survivorship life
6. Annuities - non-qualified
a. Single, level, and flexible premium
b. Immediate and deferred
c. Fixed and variable
7. Retirement plans - qualified
a. Individual Retirement Account (IRA)
b. 403(b) Plan - Tax Sheltered Annuity (TSA)
c. Simplified Employee Pension (SEP)
d. Self-employed Keogh (HR-10) Plans
e. 401 (k) Plans
f. Defined contribution plan
g. Defined benefit plan
8. Group life insurance
9. Life insurance sold to fund prearranged funeral plans
10. Viatical settlements
C. Other insurance concepts
1. Business insurance
a. Key employee life
b. Buy and sell agreement
c. Split dollar plan
2. Third-party ownership
3. Accelerated death benefits - living benefits
D. Social security benefits and taxes
1. Retirement benefits
2. Survivorship benefits
3. Disability benefits
4. Tax treatment of insurance premiums,
proceeds, dividends
a. Individual life
b. Group life
