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    7.   Returning indicia of agency
    8.   Churning
    9. Twisting
    10. Restraint of competition
    11. Unfair restriction of contracting parties choice of insurer
  O.   Insurance contracts in Wisconsin
III. Ethics -- 3 Hours
  A.   Fiduciary duties, and responsibilities
  B.   Conflict of interest
  C.   Ethical marketing practices, including fair and ethical treatment of policyholders
  D.   Appropriate claims practices
  E.   Suitability of product to client
  F.   Social responsibility of insurance agent
  G.   Agent/company relationships
  H.   Maintaining appropriate insurance expertise
SECTION B
IV. Terms, Concepts and Policies -- 10 Hours
  A.   Insurance terms and related concepts
    1.   Risks
    2.   Hazards
    3.   Indemnity
    4.   Insurable interest
    5.   Actual cash value
    6.   Negligence
      a. Contributory
      b. Comparative
    7.   Liability
    8.   Accident
    9.   Occurrence
    10.   Burglary
    11.   Robbery
    12.   Theft
    13.   Mysterious disappearance
    14.   Fidelity (employe dishonesty)
    15.   Warranties
    16.   Representations
    17.   Concealment
    18.   Bodily injury liability
    19.   Property damage liability
    20.   Personal injury liability
    21.   Limits of liability
    22.   Deductibles
    23.   Incidental contracts
    24.   Binders
    25.   Custodian
    26.   Messenger
    27.   Guard or watchperson
  B.   Policy provisions
    1.   Declarations
    2.   Insuring agreement
    3.   Conditions
    4.   Exclusions
    5.   Definition of the insured
    6.   Duties of the insured
    7.   Cancellation and nonrenewal provisions
    8.   Supplementary payment (additional coverages)
    9.   Proof of loss
    10.   Notice of claim
    11.   Arbitration
    12.   Pro rata liability (other insurance)
    13.   Subrogation
    14.   Compliance with provisions of Fair Credit Reporting Act
    15.   Claims made policy form
    16.   Salvage
    17.   Consent to settle a loss
    18.   Limitations
  C.   Types of policies, bonds, and related terms
    1.   Automobile Insurance - personal & family auto and business & commercial auto
      a.   Bodily injury
      b.   Property damage
      c.   Limits
        (1) Split
        (2) Single
      d.   Medical payments
      e.   Supplementary payments
      f.   Physical damage
        1. Collision
        2. Comprehensive
      g.   Uninsured motorist
      h.   Underinsured motorist
      i.   Named insureds
      j.   Insureds
      k.   Owned automobile
      l.   Nonowned automobile
      m.   Temporary substitute auto
      n.   Hired auto
      o.   Cancellation and nonrenewal
      p.   Towing and labor
      q.   Personal auto policy
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Published under s. 35.93, Stats. Updated on the first day of each month. Entire code is always current. The Register date on each page is the date the chapter was last published.