Chapter DHS 36

DHS 36.18(3)(b) (b) Initial and updated service plans, including attendance rosters from service planning sessions.

DHS 36.18(3)(c) (c) Authorization of services statements.

DHS 36.18(3)(d) (d) Any request by the consumer for a change in services or service provider and the response by the CCS to such a request.

DHS 36.18(3)(e) (e) Service delivery information, including all of the following:

DHS 36.18(3)(e)1. 1. Service facilitation notes and progress notes.

DHS 36.18(3)(e)2. 2. Records of referrals of the consumer to outside resources.

DHS 36.18(3)(e)3. 3. Descriptions of significant events that are related to the consumer’s service plan and contribute to an overall understanding of the consumer’s ongoing level and quality of functioning.

DHS 36.18(3)(e)4. 4. Evidence of the consumer’s progress, including response to services, changes in condition and changes in services provided.

DHS 36.18(3)(e)5. 5. Observation of changes in activity level or in physical, cognitive or emotional status and details of any related referrals.

DHS 36.18(3)(e)6. 6. Case conference and consultation notes.

DHS 36.18(3)(e)7. 7. Service provider notes in accordance with standard professional documentation practices.

DHS 36.18(3)(e)8. 8. Reports of treatment, or other activities from outside resources that may be influential in the CCS’s service planning.

DHS 36.18(3)(f) (f) A list of current prescription medication and regularly taken over the counter medications. Documentation of each prescribed medication shall include all of the following:

DHS 36.18(3)(f)1. 1. Name of the medication and dosage.

DHS 36.18(3)(f)2. 2. Route of administration.

DHS 36.18(3)(f)3. 3. Frequency.

DHS 36.18(3)(f)4. 4. Duration, including the date the medication is to be stopped.

DHS 36.18(3)(f)5. 5. Intended purpose.

DHS 36.18(3)(f)6. 6. Name of the prescriber. The signature of prescriber is also required if the CCS prescribes medication as a service.

DHS 36.18(3)(f)7. 7. Activities related to the monitoring of medication including monitoring for desired responses and possible adverse drug reactions, as well as an assessment of the consumer’s ability to self-administer medication.

DHS 36.18(3)(f)7m. 7m. Medications may be administered only by a physician, nurse, a practitioner, a person who has completed training in a drug administration course approved by the department, or by the consumer.

DHS 36.18(3)(f)8. 8. If a CCS staff member administers medications, each medication administered shall be documented on the consumer’s individual medication administration record (MAR) including, the time the medication was administered and by whom and observation of adverse drug reactions, including a description of the adverse drug reaction, the time of the observation and the date and time the prescriber of the medication was notified. If a medication was missed or refused by the consumer, the record shall explicitly state the time that it was scheduled and the reason it was missed or refused.

DHS 36.18(3)(g) (g) Signed consent forms for disclosure of information and for medication administration and treatment.

DHS 36.18(3)(h) (h) Legal documents addressing commitment, guardianship, and advance directives.

DHS 36.18(3)(i) (i) Discharge summary and any related information.

DHS 36.18(3)(j) (j) Any other information that is appropriate for the consumer service record.

DHS 36.18 History History: CR 04-025: cr. Register October 2004 No. 586, eff. 11-1-04; correction in (1) made under s. 13.92 (4) (b) 7., Stats., Register November 2008 No. 635.

DHS 36.19 DHS 36.19 Consumer rights.

DHS 36.19(1) (1) The CCS shall comply with the patient rights and grievance resolution procedures in s. 51.61, Stats., and ch. DHS 94, and all of the following:

DHS 36.19(1)(a) (a) Choice in the selection of recovery team members, services, and service providers.

DHS 36.19(1)(b) (b) The right to specific, complete and accurate information about proposed services.

DHS 36.19(1)(c) (c) For Medical Assistance consumers, the fair hearing process under s. DHS 104.01 (5). For all other consumers how to request a review of a CCS determination by the department.

DHS 36.19 Note Note: A written request for review of the determination of need for psychosocial rehabilitation services should be addressed to the Bureau of Prevention, Treatment and Recovery, 1 W. Wilson Street, Room 850, P.O. Box 7851, Madison, WI 53707-7851.

DHS 36.19(1m) (1m) Consumers shall not be required to use telehealth to receive services and an in-person option must be available. Providers are not required to provide services via telehealth to an individual or a program.

DHS 36.19(2) (2) The service facilitator shall ensure that the consumer understands the options of using the formal and informal grievance resolution process in s. DHS 94.40 (4) and (5).

DHS 36.19 History History: CR 04-025: cr. Register October 2004 No. 586, eff. 11-1-04; corrections made under s. 13.92 (4) (b) 7., Stats., Register November 2008 No. 635; CR 23-053: cr. (1m) Register September 2023 No. 813, eff. 10-1-23.