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SB668,78,2
1218.02 (6) (a) (intro.) The division, after complaint, notice and hearings as
2provided in s. 217.19
hearing, shall revoke any license in the following cases:
SB668,84 3Section 84. 218.02 (6) (a) 1. of the statutes is amended to read:
SB668,78,54 218.02 (6) (a) 1. If the licensee has failed to pay the annual license fee or to
5maintain in effect the bond required under the provisions of this section;
SB668,85 6Section 85. 218.02 (6) (a) 5. of the statutes is created to read:
SB668,78,97 218.02 (6) (a) 5. If the licensee made a material misstatement, or knowingly
8omitted a material fact, in an application for a license or in information furnished to
9the division or the nationwide multistate licensing system and registry.
SB668,86 10Section 86 . 218.02 (9) (title) of the statutes is amended to read:
SB668,78,1111 218.02 (9) (title) Rules and reports; fees; enforcement; reporting violations.
SB668,87 12Section 87. 218.02 (9) (a) (intro.) of the statutes is amended to read:
SB668,78,2013 218.02 (9) (a) (intro.) A licensee shall make an annual report and submit
14financial statements as provided in s. 224.35 (8).
The division may make such rules
15and require such further reports as the division deems necessary for the enforcement
16of this section. Sections 217.17, 217.18 and 217.21 (1) and (2) The licensee shall keep
17such books and records as will enable the division to determine whether licensees are
18in compliance with this section and any rules or orders issued thereunder. The
19powers granted under s. 217.11
apply to and are available for the purposes of this
20section. This paragraph does not apply to any of the following:
SB668,88 21Section 88 . 218.02 (9) (c) of the statutes is amended to read:
SB668,79,222 218.02 (9) (c) The division shall investigate, ascertain and determine whether
23this chapter or the lawful orders issued hereunder are being violated and for such
24purposes the division shall have all of the powers conferred by ss. 217.17 and 217.18

1granted under s. 217.11. The division shall report all violations to the district
2attorney of the proper county for prosecution.
SB668,89 3Section 89. 218.02 (9) (d) of the statutes is created to read:
SB668,79,94 218.02 (9) (d) The division may report any enforcement action, any violation
5of this section or of an administrative rule or order, or other relevant information to
6the nationwide multistate licensing system and registry. Except as provided in s.
7224.35 (4) (b) and (c), these reports to the nationwide multistate licensing system and
8registry shall be confidential and are not subject to public copying or inspection
9under s. 19.35 (1).
SB668,90 10Section 90 . 218.04 (1) (a) of the statutes is amended to read:
SB668,79,1911 218.04 (1) (a) “Collection agency" means any person engaging in the business
12of collecting or receiving for payment for others of any account, bill, or other
13indebtedness. “Collection agency" does not include attorneys at law authorized to
14practice in this state and resident herein, banks, express companies, credit unions,
15health care billing companies, state savings banks, state savings and loan
16associations, insurers and their agents, trust companies, mortgage bankers licensed
17and operating under subch. III of ch. 224,
district attorneys acting under s. 971.41,
18persons contracting with district attorneys under s. 971.41 (5), real estate brokers,
19and real estate salespersons.
SB668,91 20Section 91 . 218.04 (1) (b) of the statutes is renumbered 218.04 (1) (b) (intro.)
21and amended to read:
SB668,79,2522 218.04 (1) (b) (intro.) “Collector" or “solicitor" means any person employed by
23a collection agency to collect or receive payment or to solicit the receiving or collecting
24of payment
who, on behalf of a collection agency licensed under this section, does any
25of the following:
SB668,80,2
11. Collects, or attempts to collect, for others of any account, bill, or other
2indebtedness outside of the office or the person's home.
SB668,92 3Section 92 . 218.04 (1) (b) 2. and 3. of the statutes are created to read:
SB668,80,54 218.04 (1) (b) 2. Receives payment for others of any account, bill, or other
5indebtedness.
SB668,80,76 3. Solicits any account, bill, or other indebtedness for collection by the collection
7agency.
SB668,93 8Section 93 . 218.04 (1) (em) and (h) of the statutes are created to read:
SB668,80,109 218.04 (1) (em) “Nationwide multistate licensing system and registry” has the
10meaning given in s. 224.35 (1g) (b).
SB668,80,1111 (h) “Unique identifier" has the meaning given in s. 224.35 (1g) (e).
SB668,94 12Section 94 . 218.04 (2) (a) and (b) of the statutes are amended to read:
SB668,80,1513 218.04 (2) (a) Except as provided in par. (b), a person may not operate as a
14collection agency or as a collector or solicitor in this state without first having
15obtained a license as required by this section.
SB668,80,1816 (b) A nonresident of this state is not required to obtain a collection agency
17license if that person conducts collection business agency activity with state
18residents solely by means of interstate telecommunications or interstate mail.
SB668,95 19Section 95. 218.04 (3) (a) 1. (intro.) of the statutes is amended to read:
SB668,80,2420 218.04 (3) (a) 1. (intro.) Application for licenses under the provisions of this
21section shall be made to the division in writing, under oath, on a form to be prescribed
22by
in a form and manner acceptable to the division. All licenses shall expire on June
2330 next following their date of issue.
Except as provided in subd. 3., an application
24for a license under this section shall include the following:
SB668,96 25Section 96 . 218.04 (3) (a) 1g., 1m. and 1r. of the statutes are created to read:
SB668,81,3
1218.04 (3) (a) 1g. The division shall utilize the nationwide multistate licensing
2system and registry, and the provisions of s. 224.35 shall apply, with respect to
3applicants and licensees under this section.
SB668,81,64 1m. An applicant or licensee under this section shall register with, and
5maintain a valid unique identifier issued by, the nationwide multistate licensing
6system and registry.
SB668,81,97 1r. Each licensee shall keep current and accurate all material information on
8file with the division and the nationwide multistate licensing system and registry as
9provided in s. 224.35 (6).
SB668,97 10Section 97 . 218.04 (3) (a) 2. c. of the statutes is created to read:
SB668,81,1211 218.04 (3) (a) 2. c. The division may disclose information to the nationwide
12multistate licensing system and registry as provided in s. 224.35.
SB668,98 13Section 98 . 218.04 (3) (b) of the statutes is amended to read:
SB668,81,2014 218.04 (3) (b) At the time of making application, every applicant for a collection
15agency license shall pay a nonrefundable fee of $1,000 to the division for
16investigating the application, unless the applicant is already licensed under this
17section, and the sum of $200 as an annual license fee for each place of business that
18is required to be separately licensed under sub. (4) (a)
. If the cost of investigation
19exceeds $1,000, the applicant shall, upon demand of the division, pay the excess cost.
20No investigation fee is required on the renewal of a license.
SB668,99 21Section 99 . 218.04 (3) (c) of the statutes is repealed.
SB668,100 22Section 100 . 218.04 (4) (a) of the statutes is amended to read:
SB668,82,1723 218.04 (4) (a) Except as provided in par. (am), upon the filing of such a license
24application and the payment of such fee the applicable fees, the division shall make
25an investigation, and if the division finds that the character and general fitness and

1the financial responsibility of the applicant, and the members thereof if the applicant
2is a partnership, limited liability company or association, and the officers and
3directors thereof if the applicant is a corporation, warrant the belief that the business
4will be operated in compliance with this section the division shall thereupon issue
5a license to said the applicant. Such A license is not assignable and, except as
6provided in par. (ap),
shall permit operation under it only at or from the location
7specified in the license, except that an employee of a licensed collection agency may
8work from the employee's home if the employee complies with all of the same
9requirements under this section and the division's rules that would apply if the
10employee were working within the licensed office and except that a licensed collector
11or solicitor may work outside the licensed office of a collection agency. A nonresident
12of this state may, upon complying with all other provisions of this section, secure a
13collection agency license provided the nonresident maintains an active office in this
14state
. Except as provided in par. (ap), a separate license is required for each place
15of business maintained by the licensee from which the licensee or its collectors or
16solicitors engage in the business of collecting or receiving payments for others of any
17account, bill, or other indebtedness of a person located in this state
.
SB668,101 18Section 101 . 218.04 (4) (am) 1. of the statutes is amended to read:
SB668,82,2019 218.04 (4) (am) 1. The applicant fails to provide any application information
20required under sub. (3) (a) 1. by the division.
SB668,102 21Section 102 . 218.04 (4) (ap) and (c) of the statutes are created to read:
SB668,83,222 218.04 (4) (ap) An employee of a licensed collection agency may work from the
23employee's residence. An employee's resident address may not be presented to the
24public as a location or office of the collection agency, through advertising or other
25means of communication. No physical records of the collection agency may be

1maintained at an employee's residence. A separate license under par. (4) (a) is not
2required for a residence that meets the requirements of this paragraph.
SB668,83,73 (c) If an applicant fails to complete the application for an initial license within
460 days after the division provides written notice of the incomplete application, the
5application is considered abandoned and the investigation fee shall not be refunded.
6An applicant whose application is abandoned under this paragraph may reapply to
7obtain a new license.
SB668,103 8Section 103 . 218.04 (5) (a) (intro.), 1., 2., 3. and 4. of the statutes are amended
9to read:
SB668,83,1110 218.04 (5) (a) (intro.) The division may suspend or revoke any license issued
11under this section if the division finds that any of the following applies:
SB668,83,1412 1. The licensee has violated any of the provisions of this section , rules
13promulgated under this section,
or any lawful order of the division made thereunder;
14under this section.
SB668,83,1715 2. Any fact or condition exists which, if it had existed at the time of the original
16application for such the license, would have warranted the division in refusing to
17issue such the license;.
SB668,83,1918 3. The licensee has failed to pay the annual license fee or to maintain in effect
19the bond required under sub. (3) (d);.
SB668,83,2220 4. The licensee has failed to remit money due to any and all claimants or
21forwarders within 30 days from on or before the last day of the month following the
22close of the month during which the collection was effected; or.
SB668,104 23Section 104 . 218.04 (5) (a) 6. of the statutes is created to read:
SB668,84,3
1218.04 (5) (a) 6. The licensee has made a material misstatement, or knowingly
2omitted a material fact, in an application for a license or in information furnished to
3the division or the nationwide multistate licensing system and registry.
SB668,105 4Section 105. 218.04 (5) (c) of the statutes is amended to read:
SB668,84,95 218.04 (5) (c) In the event of the death of a licensee , if the licensee is an
6individual, or of the partners, if the licensee is a partnership
who is a sole proprietor,
7the license of the agency shall terminate as of the date of death of said the licensee,
8except the division may reinstate a license if the estate of the former licensee signifies
9to the division within 45 days its intention to continue the business of the agency.
SB668,106 10Section 106 . 218.04 (6) (title) of the statutes is amended to read:
SB668,84,1211 218.04 (6) (title) Licenses; posting; changes of location; renewal;
12discontinued operations
.
SB668,107 13Section 107. 218.04 (6) (a) of the statutes is repealed and recreated to read:
SB668,84,1614 218.04 (6) (a) If a licensee intends to change the address of its place of business
15to another location, the licensee shall give written notice of the change, in a form and
16manner prescribed by the division, at least 30 days prior to the relocation.
SB668,108 17Section 108. 218.04 (6) (b) of the statutes is amended to read:
SB668,84,2518 218.04 (6) (b) Every licensee applying for a renewal of a license shall, on or
19before the first day of June,
pay in advance to the division the annual license fee. A
20license may be renewed or reinstated as provided in s. 224.35 (7). A license that is
21not renewed or reinstated by the end of the reinstatement period provided in s.
22224.35 (7) shall be deemed to have expired on December 31 of the year immediately
23preceding the reinstatement period, unless the initial license date is between
24November 1 and December 31, in which instance the initial license term shall run
25through December 31 of the following year.
SB668,109
1Section 109. 218.04 (6) (c) (intro.) and 2. of the statutes are amended to read:
SB668,85,52 218.04 (6) (c) (intro.) Before discontinuing operating as a collection agency
3under the provisions of this section, every licensee shall furnish the division with
4proof in a form to be determined by the division and approved by the advisory
5committee
that all of the following are satisfied:
SB668,85,76 2. All Wisconsin client accounts have been returned to the claimants or
7forwarders.
SB668,110 8Section 110 . 218.04 (7) (title) of the statutes is amended to read:
SB668,85,99 218.04 (7) (title) Powers of division ; advisory committees.
SB668,111 10Section 111 . 218.04 (7) (a) of the statutes is amended to read:
SB668,85,1411 218.04 (7) (a) To issue any general or special order in execution of or
12supplementary to this chapter, including such orders as may be necessary to protect
13the public from oppressive or deceptive practices of licensees and to prevent evasions
14of this chapter.
SB668,112 15Section 112. 218.04 (8) of the statutes is repealed.
SB668,113 16Section 113 . 218.04 (9) of the statutes is created to read:
SB668,85,1917 218.04 (9) Collectors and solicitors; aliases; unsigned notices. (a) A
18collection agency is responsible for, and shall supervise the acts of, its collectors and
19solicitors and any other person who otherwise acts on behalf of the collection agency.
SB668,85,2420 (b) In any oral or written communication with a debtor, any collector or solicitor
21may use a separate alias. This alias shall include a first and last name. No collector
22or solicitor may have more than one alias. A collector or solicitor may not change an
23alias unless for good cause and the division is first notified of the change. Collectors
24or solicitors employed by a licensee may not use the same alias.
SB668,86,2
1(c) A licensee may forward printed collection notices to a debtor that are
2unsigned.
SB668,114 3Section 114 . 218.04 (9g) (c) of the statutes is amended to read:
SB668,86,74 218.04 (9g) (c) Promptly Within 48 hours after collection, a licensee shall
5deposit and maintain in the trust account sufficient funds to pay all money due any
6claimant or forwarder. A licensee may not use the trust account for any other
7purpose.
SB668,115 8Section 115. 218.04 (9m) (e) of the statutes is amended to read:
SB668,87,49 218.04 (9m) (e) The division shall cause notice to be given by publication of a
10class 3 notice, under ch. 985, if no action has been commenced under par. (f), calling
11on all persons who may have claims against such licensee, to present the same to the
12division, and make legal proof thereof at a place and within a time, to be therein
13specified. The division may mail a similar notice to all persons whose names appear
14as claimants or forwarders upon the books and records of the licensee or as may
15appear in the records of the division on the sworn reports required to be furnished
16the division according to the provisions of sub. (10). Any claimant or forwarder whose
17portion of the collection or collections has not been properly remitted shall file a claim
18which shall be considered as a preferred claim for the amount actually due the
19claimant or forwarder after deducting any commission or fee that may be due and
20owing the licensee. If the division doubts the justice and validity of any claim, the
21division may reject the same and serve notice of such rejection upon the claimant
22either by mail or personally. An affidavit of the service of such notice, which shall
23be prima facie evidence thereof, shall be filed with the division. An action upon a
24claim so rejected must be brought in the circuit court for the county wherein the
25licensee is located within 30 days after such service of such notice of rejection of claim

1has been filed. Claims presented after the expiration of the time fixed in the notice
2to the claimants or forwarders shall be entitled to receive only liquidating dividends
3declared after presentation, unless otherwise ordered by the court. The court may
4fix a date after which all claims shall be barred.
SB668,116 5Section 116. 218.04 (10) (a) of the statutes is repealed and recreated to read:
SB668,87,76 218.04 (10) (a) A licensee shall make an annual report and submit financial
7statements as provided in s. 224.35 (8).
SB668,117 8Section 117 . 218.04 (10) (b) of the statutes is amended to read:
SB668,87,159 218.04 (10) (b) The division shall require the licensee to keep such books and
10records in the licensee's place of business as will enable the division to determine
11whether the provisions of this section are being complied with. Every such licensee
12shall preserve the records of final entry used in such business for a period of at least
136 years after final remittance is made on any account placed with the licensee for
14collection or after any account has been returned to the claimant on which one or
15more payments have been paid
.
SB668,118 16Section 118 . 218.04 (13) (title) of the statutes is amended to read:
SB668,87,1717 218.04 (13) (title) Enforcement ; reporting violations.
SB668,119 18Section 119 . 218.04 (13) of the statutes is renumbered 218.04 (13) (a) and
19amended to read:
SB668,87,2420 218.04 (13) (a) The division shall have the duty, power, jurisdiction and
21authority to investigate, ascertain and determine whether this section or the lawful
22orders issued hereunder are being violated and for such purposes the division shall
23have all the powers conferred by subs. (4) and (5). The If warranted, the division shall
24report all violations to the district attorney of the proper county for prosecution.
SB668,120 25Section 120 . 218.04 (13) (b) of the statutes is created to read:
SB668,88,6
1218.04 (13) (b) The division may report any enforcement action, any violation
2of this section or of an administrative rule or order, or other relevant information to
3the nationwide multistate licensing system and registry. Except as provided in s.
4224.35 (4) (b) and (c), these reports to the nationwide multistate licensing system and
5registry shall be confidential and are not subject to public copying or inspection
6under s. 19.35 (1).
SB668,121 7Section 121. 218.05 (1) (e) and (f) of the statutes are created to read:
SB668,88,98 218.05 (1) (e) “Nationwide multistate licensing system and registry” has the
9meaning given in s. 224.35 (1g) (b).
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