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AB68-SSA1,2482 23Section 2482. 200.35 (14) (b) of the statutes is amended to read:
AB68-SSA1,1140,224 200.35 (14) (b) The commission may construct a project under this subsection
25and may finance and construct a project that is a dredged material management

1facility
. This paragraph does not apply to the construction of any project on or after
2January 1, 1992 2032.
AB68-SSA1,2483 3Section 2483. 200.35 (14) (d) 3m. of the statutes is created to read:
AB68-SSA1,1140,74 200.35 (14) (d) 3m. Notwithstanding any requirements to the contrary in
5subds. 1. to 3., for a dredged material management facility constructed by the
6commission, the commission shall pay for all costs of the project through its capital
7budget and shall finance the project over a period of 35 years.
AB68-SSA1,2484 8Section 2484. 200.35 (14) (h) of the statutes is created to read:
AB68-SSA1,1140,119 200.35 (14) (h) For a dredged material management facility constructed by the
10commission, the commission may reserve space in the dredged material
11management facility for the disposal of sediment from flood management projects.
AB68-SSA1,2485 12Section 2485. 200.57 (title) of the statutes is amended to read:
AB68-SSA1,1140,16 13200.57 (title) Minority financial advisers and investment firms and,
14disabled veteran-owned
businesses, lesbian, gay, bisexual, or
15transgender-owned, and disability-owned financial advisers and
16investment firms
.
AB68-SSA1,2486 17Section 2486. 200.57 (1) (a) of the statutes is renumbered 200.57 (1) (ah).
AB68-SSA1,2487 18Section 2487. 200.57 (1) (ae) of the statutes is created to read:
AB68-SSA1,1140,2119 200.57 (1) (ae) “Disability-owned financial adviser" and “disability-owned
20investment firm" mean a financial adviser and investment firm, respectively,
21certified by the department of administration under s. 16.289 (3).
AB68-SSA1,2488 22Section 2488. 200.57 (1) (c) of the statutes is created to read:
AB68-SSA1,1141,223 200.57 (1) (c) “Lesbian, gay, bisexual, or transgender-owned financial adviser"
24and “Lesbian, gay, bisexual, or transgender-owned investment firm" mean a

1financial adviser and investment firm, respectively, certified by the department of
2administration under s. 16.288 (3).
AB68-SSA1,2489 3Section 2489. 200.57 (4) of the statutes is created to read:
AB68-SSA1,1141,84 200.57 (4) The commission shall make efforts to ensure that at least 1 percent
5of the total funds expended for financial and investment analysis and for common
6stock and convertible bond brokerage commissions in each fiscal year is expended for
7the services of lesbian, gay, bisexual, or transgender-owned financial advisers or
8lesbian, gay, bisexual, or transgender-owned investment firms.
AB68-SSA1,2490 9Section 2490. 200.57 (5) of the statutes is created to read:
AB68-SSA1,1141,1410 200.57 (5) The commission shall make efforts to ensure that at least 1 percent
11of the total funds expended for financial and investment analysis and for common
12stock and convertible bond brokerage commissions in each fiscal year is expended for
13the services of disability-owned financial advisers or disability-owned investment
14firms.
AB68-SSA1,2491 15Section 2491 . Subchapter V of chapter 224 [precedes 224.101] of the statutes
16is created to read:
AB68-SSA1,1141,1717 Chapter 224
AB68-SSA1,1141,1918 Subchapter V
19 STUDENT LOANS
AB68-SSA1,1141,20 20224.101 Definitions. In this subchapter:
AB68-SSA1,1141,21 21(1) “Board” means the higher educational aids board.
AB68-SSA1,1141,23 22(2) “Exempt organization” means the board or a state-regulated financial
23service provider.
AB68-SSA1,1141,24 24(3) “Licensee” means a person holding a license issued under this subchapter.
AB68-SSA1,1141,25 25(4) “Office” means the office of the student loan ombudsman in the department.
AB68-SSA1,1142,1
1(5) “Servicing" means doing all of the following:
AB68-SSA1,1142,32 (a) Receiving scheduled periodic payments from a student loan borrower
3pursuant to the terms of a student education loan.
AB68-SSA1,1142,64 (b) Applying the payments of principal and interest and any other payments
5with respect to the amounts received from a student loan borrower as may be
6required pursuant to the terms of a student education loan.
AB68-SSA1,1142,87 (c) Performing other administrative services with respect to a student
8education loan.
AB68-SSA1,1142,9 9(6) “State-regulated financial service provider” means any of the following:
AB68-SSA1,1142,1010 (a) A bank organized under ch. 221.
AB68-SSA1,1142,1111 (b) A savings bank organized under ch. 214.
AB68-SSA1,1142,1212 (c) A savings and loan association organized under ch. 215.
AB68-SSA1,1142,1313 (d) A credit union organized under ch. 186.
AB68-SSA1,1142,1414 (e) A consumer lender licensed under s. 138.09.
AB68-SSA1,1142,17 15(7) “Student education loan" means a loan that is extended to a student loan
16borrower expressly for postsecondary education expenses or related expenses and
17does not include open-end credit or any loan that is secured by real property.
AB68-SSA1,1142,18 18(8) “Student loan borrower" means any of the following:
AB68-SSA1,1142,2019 (a) A resident of this state who has received or agreed to pay a student
20education loan.
AB68-SSA1,1142,2221 (b) A person who shares legal responsibility with a resident under par. (a) for
22repaying the student education loan.
AB68-SSA1,1142,25 23(9) “Student loan servicer" means a person, wherever located, responsible for
24the servicing of a student education loan, but does not include the board or any
25state-regulated financial service provider.
AB68-SSA1,1143,1
1224.102 Ombudsman services. The office shall do all of the following:
AB68-SSA1,1143,2 2(1) Provide timely assistance to student loan borrowers.
AB68-SSA1,1143,3 3(2) Receive, review, and attempt to resolve complaints from all of the following:
AB68-SSA1,1143,44 (a) Student loan borrowers.
AB68-SSA1,1143,75 (b) In collaboration with institutions of higher education, student loan
6servicers and any other participants in student education loan lending, including
7originators servicing their own student education loans.
AB68-SSA1,1143,9 8(3) Compile and analyze data on student loan borrower complaints as
9described in sub. (2) and as resolved under s. 224.104.
AB68-SSA1,1143,11 10(4) Assist student loan borrowers in understanding their rights and
11responsibilities under the terms of student education loans.
AB68-SSA1,1143,14 12(5) Provide information to the public, agencies, the legislature, and others
13regarding the problems and concerns of student loan borrowers and make
14recommendations for resolving those problems and concerns.
AB68-SSA1,1143,17 15(6) Analyze and monitor the development and implementation of federal, state,
16and local laws, ordinances, regulations, rules, and policies relating to student loan
17borrowers and recommend any necessary changes.
AB68-SSA1,1143,19 18(7) Review, as authorized and appropriate, the complete student education
19loan history for a student loan borrower who provides written consent for the review.
AB68-SSA1,1143,24 20(8) Provide sufficient outreach and disseminate information concerning the
21availability of the office to assist student loan borrowers and potential student loan
22borrowers, public institutions of higher education, student loan servicers, and any
23other participants in student education loan lending with any student education
24loan servicing concerns.
AB68-SSA1,1144,3
1(9) Seek the assistance of an exempt organization in the resolution of a student
2loan borrower complaint as described in sub. (2) involving that exempt organization.
3The exempt organization shall cooperate with the office as required by s. 224.104.
AB68-SSA1,1144,5 4(10) Take any other action necessary to fulfill the duties of the office as set forth
5in this subchapter.
AB68-SSA1,1144,9 6224.103 Annual report. The office shall submit a report by January 1 of each
7year to the standing committee of each house of the legislature having jurisdiction
8over matters related to higher education. The report shall include all of the
9following:
AB68-SSA1,1144,11 10(1) A description of actions taken with respect to the implementation of this
11subchapter.
AB68-SSA1,1144,14 12(2) An assessment of the overall effectiveness of the office, including
13information, in the aggregate, regarding student loan borrower complaints
14investigated with the assistance of an exempt organization.
AB68-SSA1,1144,17 15(3) Recommendations regarding additional steps for the department to gain
16regulatory control over licensing and enforcement with respect to student loan
17servicers.
AB68-SSA1,1144,24 18224.104 Assistance by exempt organizations; report. (1) An exempt
19organization that is requested by the office to provide assistance under s. 224.102 (9)
20shall provide, in a timely manner, the information requested by the office necessary
21to investigate and resolve a student loan borrower complaint, including the steps
22taken by the exempt organization to resolve the complaint, or, on its own, shall
23resolve, in a timely manner, the complaint and provide the office with documentation
24regarding the resolution.
AB68-SSA1,1145,3
1(2) Annually, an exempt organization that is involved in the resolution of a
2complaint under this section shall report to the office the number of complaints
3received and the number of complaints resolved by the exempt organization.
AB68-SSA1,1145,7 4224.105 Licensing of student loan servicers. (1) A person, wherever
5located, may not directly or indirectly engage in servicing student education loans
6in this state without first obtaining a license from the office under this section, unless
7the person is exempt from licensure under sub. (2).
AB68-SSA1,1145,9 8(2) The following persons are exempt from the licensing requirement under
9sub. (1):
AB68-SSA1,1145,1010 (a) A state-regulated financial service provider.
AB68-SSA1,1145,1111 (b) The board.
AB68-SSA1,1145,14 12(3) A person seeking to act within this state as a student loan servicer shall
13make a written application to the office for an initial license in the form prescribed
14by the office. The application shall be accompanied by all of the following:
AB68-SSA1,1145,1815 (a) A financial statement prepared by a certified public accountant or a public
16accountant, a general partner if the applicant is a partnership, a corporate officer if
17the applicant is a corporation, or a member duly authorized to execute such
18documents if the applicant is a limited liability company or association.
AB68-SSA1,1145,2119 (b) Information regarding the history of criminal convictions of the following,
20which information must be sufficient, as determined by the office, to make the
21findings under sub. (4):
AB68-SSA1,1145,2222 1. The applicant.
AB68-SSA1,1145,2323 2. Officers, directors, and principal employees of the applicant.
AB68-SSA1,1145,2524 3. Each individual shareholder, member, or partner who directly or indirectly
25controls 10 percent or more of the ownership interests of the applicant.
AB68-SSA1,1146,1
1(c) A nonrefundable license fee of $1,000.
AB68-SSA1,1146,22 (d) A nonrefundable investigation fee of $800.
AB68-SSA1,1146,9 3(4) Upon the filing of an application for an initial license and the payment of
4the fees for licensing and investigation under sub. (3), the office shall investigate the
5financial condition and responsibility, financial and business experience, character,
6and general fitness of the applicant. The office may conduct criminal history
7background checks of the applicant and of each partner, member, officer, director,
8and principal employee of the applicant. The office may issue a license if the office
9finds all of the following to be true:
AB68-SSA1,1146,1010 (a) The applicant's financial condition is sound.
AB68-SSA1,1146,1311 (b) The applicant's business will be conducted honestly, fairly, equitably,
12carefully, and efficiently within the purposes and intent of this subchapter and in a
13manner commanding the confidence and trust of the community.
AB68-SSA1,1146,1614 (c) No person on behalf of the applicant has knowingly made an incorrect
15statement of a material fact in the application or in any report or statement made
16under this subchapter.
AB68-SSA1,1146,1717 (d) The applicant has met any other requirements as determined by the office.
AB68-SSA1,1147,6 18(5) A license issued under this section expires at the close of business on
19September 30 of the odd-numbered year following its issuance, unless renewed or
20earlier surrendered, suspended, or revoked. No later than 15 days after a licensee
21ceases to engage in the business of student education loan servicing in this state for
22any reason, including a business decision to terminate operations in this state,
23license revocation, bankruptcy, or voluntary dissolution, the licensee shall provide
24written notice of surrender to the office and shall surrender to the office its license
25for each location in which the licensee has ceased to engage in such business. The

1written notice of surrender shall identify the location where the records of the
2licensee will be stored and the name, address, and telephone number of an individual
3authorized to provide access to the records. The surrender of a license does not
4reduce or eliminate the licensee's civil or criminal liability arising from acts or
5omissions occurring prior to the surrender of the license, including any
6administrative actions undertaken by the office.
AB68-SSA1,1147,18 7(6) A license issued under this section may be renewed for the ensuing
824-month period upon the filing of an application containing all required documents
9and fees as provided in this section. A renewal application shall be filed on or before
10September 1 of the year in which the license expires. A renewal application filed with
11the office after September 1 that is accompanied by a $100 late fee is considered to
12be timely and sufficient. If an application for a renewal license has been filed with
13the office on or before the date the license expires, the license continues in effect until
14the issuance by the office of the renewal license applied for or until the office has
15notified the licensee in writing of the office's refusal to issue the renewal license
16together with the grounds on which the refusal is based. The office may refuse to
17issue a renewal license on any ground on which the office may refuse to issue an
18initial license.
AB68-SSA1,1147,22 19(7) An applicant or licensee under this section shall notify the office, in writing,
20of any change in the information provided in the initial application for a license or
21the most recent renewal application for a license, as applicable, not later than 10
22business days after the occurrence of the event that results in the change.
AB68-SSA1,1148,6 23(8) The office may consider an application for a license under this section
24abandoned if the applicant fails to respond to any request for information required
25under this subchapter or any rule promulgated under this subchapter, as long as the

1office notifies the applicant, in writing, that the application will be considered
2abandoned if the applicant fails to submit the information within 60 days after the
3date on which the request for information is made. An application filing fee paid
4prior to the date an application is abandoned under this subsection may not be
5refunded. Abandonment of an application under this subsection does not preclude
6the applicant from submitting a new application for a license under this section.
AB68-SSA1,1148,13 7(9) A licensee may not act within this state as a student loan servicer under any
8name or at any place of business other than that identified in the license. A licensee
9may not change the location of the licensee's place of business without prior written
10notice to the office. Not more than one place of business may be maintained under
11the same license, but the office may issue more than one license to a licensee that
12complies with the provisions of this subchapter as to each license. A license is not
13transferable or assignable.
AB68-SSA1,1148,20 14(10) (a) A student loan servicer shall maintain adequate records of each
15student education loan transaction. Except as otherwise required by federal law, a
16federal student loan education agreement, or a contract between the federal
17government and the student loan servicer, a student loan servicer shall maintain
18these records for not less than 2 years following the final payment on the student
19education loan or the assignment of the student education loan, whichever occurs
20first.
AB68-SSA1,1149,221 (b) Upon request by the office, a student loan servicer shall make the records
22under par. (a) available or shall send these records to the office by registered or
23certified mail, return receipt requested, or by any express delivery carrier that
24provides a dated delivery receipt, not later than 5 business days after requested by

1the office to do so. The office may grant a licensee additional time to make these
2records available or to send the records to the office.
AB68-SSA1,1149,4 3(11) (a) The office may suspend, revoke, or refuse to renew a license issued
4under this section if the office finds any of the following:
AB68-SSA1,1149,65 1. That the licensee has violated any provision of this subchapter, any rule
6promulgated thereunder, or any lawful order of the office made thereunder.
AB68-SSA1,1149,97 2. That any fact or condition exists that, if it had existed at the time of the
8original application for the license, clearly would have warranted a denial of the
9license.
AB68-SSA1,1149,1110 3. That the licensee made a material misstatement in an application for a
11license or in information furnished to the office.
AB68-SSA1,1149,1212 4. That the licensee has failed to pay any fee required under this section.
AB68-SSA1,1149,2313 (b) The office shall suspend a license issued under this section if the office finds
14that the licensee is an individual who fails to comply, after appropriate notice, with
15a subpoena or warrant issued by the department of workforce development or a
16county child support agency under s. 59.53 (5) and related to paternity or child
17support proceedings or who is delinquent in making court-ordered payments of child
18or family support, maintenance, birth expenses, medical expenses, or other expenses
19related to the support of a child or former spouse, as provided in a memorandum of
20understanding entered into under s. 49.857. A licensee whose license is suspended
21under this paragraph is entitled to a notice and hearing only as provided in a
22memorandum of understanding entered into under s. 49.857 and is not entitled to
23any other notice or hearing under this section.
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