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LRB-4389/1
EKL:ahe&cjs
2019 - 2020 LEGISLATURE
March 24, 2020 - Introduced by Representatives Kolste, Hebl, Zamarripa, Stubbs,
Billings, Cabrera, Anderson, Sargent, Subeck, Brostoff, Bowen,
Shankland, Neubauer, Sinicki, Considine, Ohnstad, Hintz and Vruwink,
cosponsored by Senators Smith and Larson. Referred to Committee on
Health.
AB1016,1,3 1An Act to create 609.07 of the statutes; relating to: imposing disclosure and
2billing requirements for certain health care providers, creating an arbitration
3process, and granting rule-making authority.
Analysis by the Legislative Reference Bureau
This bill creates disclosure, notice, billing, and arbitration requirements for the
situation in which an enrollee in a defined network or preferred provider plan
(“plan”) may receive services from a health care provider that is not in the plan's
network.
Under the bill, a plan must annually provide to enrollees a directory of
providers and a list of health care facilities that are in its network. The bill also
requires that a provider who is not in the network of the enrollee's plan but is
providing a service at an in-network health care facility must disclose that
information to the enrollee, provide the enrollee a good faith estimate of the cost of
services the enrollee may be responsible for, and inform the enrollee of the
availability of arbitration to settle disputes over the cost of services. The health care
facility may opt to provide the notice for the provider.
Under the bill, if an enrollee of a plan requires medically necessary services that
are not available from an in-network provider within a reasonable time, then the
plan must provide an opportunity for referral to an out-of-network provider. The
plan must reimburse the out-of-network provider at the usual and customary rate
or at a rate agreed to between the provider and the plan and may not require the
enrollee to pay more than the enrollee would have paid had the provider been in the

plan's network. If there a dispute over the reimbursement, the plan or provider may
submit the dispute using the arbitration process described below. The bill requires
the enrollee to provide the out-of-network provider an assignment of benefits for
any service, item, or supply provided by that provider.
Similarly, under the bill, if an enrollee of a plan receives emergency services
from an out-of-network provider, then the plan must reimburse the provider at the
usual and customary rate or at a rate agreed to between the provider and the plan
and may not require the enrollee to pay more than the enrollee would have paid if
the provider was in the plan's network. If there a dispute over the reimbursement,
the plan or provider may submit the dispute using the arbitration process described
below.
The bill requires the commissioner of insurance to promulgate rules to
establish the arbitration process under which enrollees, plans, and out-of-network
providers may submit billing disputes to an independent dispute resolution entity.
Under the bill, an enrollee may request arbitration for a claim if the amount that the
enrollee is financially responsible for, after copayments, deductibles, and
coinsurance, is more than $500, unless that amount is less than the good faith
estimate provided by the provider. The plan or provider may not use the arbitration
process to dispute bills for certain emergency services that do not exceed a specified
amount or services for which provider fees are subject by law to monetary
limitations.
Once a dispute is filed, the independent dispute resolution entity has 30 days
to determine a reasonable fee for the services provided to the enrollee by the
out-of-network provider. If the dispute is between the plan and provider, each party
submits what it thinks is a reasonable fee for the services, and the independent
dispute resolution entity must choose one of those amounts. However, if the entity
finds that both sides' amounts are unreasonable or that a settlement between the
parties is likely, it may direct the plan and provider to attempt a good faith
negotiation for settlement and, if they reach an agreement, the entity will select that
amount as its final determination. If the dispute is between the enrollee and
provider, the independent dispute resolution entity determines a reasonable fee
based upon factors that include whether there is a gross disparity between the fee
billed by the provider and other fees charged by that provider; the provider's training
and experience; and the circumstances and complexity of the particular case. The
entity's determination is binding on the parties.
The bill provides that the losing party must pay the costs of the arbitration with
two exceptions. First, if a settlement is reached between a plan and provider at the
direction of the independent dispute resolution entity, the costs are evenly divided
between the parties. Second, if the enrollee is the losing party, the maximum amount
the enrollee may be charged is $100 and the commissioner may waive or reduce the
charge if requiring full payment would impose a hardship on the enrollee. The bill
requires the commissioner to determine and establish a mechanism to cover the
arbitration costs that are otherwise unpaid by enrollees.

For further information see the state fiscal estimate, which will be printed as
an appendix to this bill.
The people of the state of Wisconsin, represented in senate and assembly, do
enact as follows:
AB1016,1 1Section 1 . 609.07 of the statutes is created to read:
AB1016,3,2 2609.07 Balance billing. (1) Definitions. In this section:
AB1016,3,63 (a) “Assignment of benefits” means a written instrument signed by an insured
4or the authorized representative of an insured that assigns to a provider the
5insured's claim for payment, reimbursement, or benefits under a disability
6insurance policy as defined in s. 632.895 (1) (a).
AB1016,3,117 (b) “Emergency services” means those services required to treat and stabilize
8an emergency medical condition in accordance with 42 USC 1395dd and services
9originating in a hospital emergency department, a freestanding emergency
10department, or a similar facility following treatment or stabilization of an emergency
11medical condition.
AB1016,3,1512 (c) “Network” means the providers that are under contract with a defined
13network plan or preferred provider plan to provide services to enrollees at an agreed
14price, for which the provider receives reimbursement in accordance with the
15contract.
AB1016,3,20 16(2) Notice of network status. (a) A defined network plan or preferred provider
17plan shall provide, no less frequently than annually, a list of health care facilities
18that have agreed to facilitate the usage of providers that are in the plan's network.
19The list shall specify the percentage of providers at those health care facilities that
20are not in the plan's network.
AB1016,4,6
1(b) A defined network plan or preferred provider plan shall provide, no less
2frequently than annually, a directory of all providers that are in the plan's network
3and are under contract with health care facilities that are in the plan's network. In
4the directory, the defined network plan or preferred provider plan shall specify
5health care facilities that do not have contracts with providers in a particular
6specialty.
AB1016,4,10 7(3) Disclosures. (a) A provider that is not in a defined network plan's or
8preferred provider plan's network and is under contract to provide services at a
9health care facility that is in the plan's network shall provide, in writing, to an
10enrollee of the defined network plan or preferred provider plan all of the following:
AB1016,4,1211 1. That the enrollee may receive services from a provider that is not in the
12defined network plan's or preferred provider plan's network.
AB1016,4,1413 2. A good faith estimate of the enrollee's financial responsibility for the services
14provided under subd. 1.
AB1016,4,1615 3. That the enrollee is entitled to arbitration under circumstances described in
16sub. (6) (a).
AB1016,4,1817 (b) In lieu of the provider providing the notice under par. (a), a health care
18facility may provide the notice described under par. (a).
AB1016,4,22 19(4) Emergency services. (a) If an enrollee of a preferred provider plan that
20restricts or increases cost sharing for use of providers that are not in its network
21obtains emergency services from a provider not in the plan's network, the preferred
22provider plan shall do all of the following:
AB1016,4,2523 1. Allow the enrollee to obtain services from the provider until the enrollee can
24be transferred to a provider that is in the preferred provider plan's network in
25accordance with 42 USC 1395dd.
AB1016,5,2
12. Reimburse the provider at the usual and customary rate or at a rate agreed
2to by the provider and the preferred provider plan.
AB1016,5,53 3. Require the enrollee to pay an amount for the emergency services that is no
4more than the enrollee would have paid if the provider had been in the preferred
5provider plan's network.
AB1016,5,86 (b) If an enrollee of a defined network plan obtains emergency services from a
7provider that is not in the plan's network, the defined network plan shall do all of the
8following:
AB1016,5,109 1. Reimburse the provider at the usual and customary rate or at a rate agreed
10to by the provider and the defined network plan.
AB1016,5,1311 2. Require the enrollee to pay an amount for the emergency services that is no
12more than the enrollee would have paid if the provider had been in the defined
13network plan's network.
AB1016,5,18 14(5) Medically necessary services. If an enrollee of a defined network plan or
15a preferred provider plan that restricts or increases cost sharing for use of providers
16that are not in its network is unable to obtain medically necessary services within
17a reasonable time from a provider in the plan's network, the plan shall, upon the
18request of a provider that is in the plan's network, do all of the following:
AB1016,5,2019 (a) Within a reasonable time, allow referral to a provider that is not within the
20plan's network.
AB1016,5,2521 (b) Reimburse the provider that is not in the plan's network at the usual and
22customary rate or at a rate agreed to between the provider and the plan. The enrollee
23shall provide to the provider under this paragraph an assignment of benefits from
24the enrollee to the provider for any service, item, or supply that the provider provides
25to the enrollee.
AB1016,6,3
1(c) Require the enrollee to pay an amount for the medically necessary services
2that is no more than the enrollee would have paid if the provider had been in the
3preferred provider plan's or defined network plan's network.
AB1016,6,6 4(6) Arbitration. (a) Enrollees. 1. Except as provided under subd. 2., an
5enrollee of a defined network plan or preferred provider plan shall be entitled to
6submit a dispute of a claim of a provider to arbitration if all of the following apply:
AB1016,6,87 a. The provider is not in the network of the enrollee's defined network plan or
8preferred provider plan.
AB1016,6,119 b. The provider is under contract to provide services at a health care facility
10that is in the network of the enrollee's defined network plan or preferred provider
11plan.
AB1016,6,1312 c. The enrollee is responsible for an amount, after copayments, deductibles, and
13coinsurance, that exceeds $500.
AB1016,6,1614 2. The enrollee is not entitled to request arbitration if the amount that the
15enrollee is responsible for, after copayments, deductibles, and coinsurance, is less
16than the good faith estimate provided under sub. (3) (a) 2.
AB1016,6,1917 3. The defined network plan or preferred provider plan shall include in an
18explanation of benefits statement provided to an enrollee a notice that the enrollee
19may be entitled to request arbitration as provided under this subsection.
AB1016,6,2220 (b) Plans and providers. If there is a dispute over a payment under sub. (4) (a)
212. or (b) 1. or (5) (b), the plan or provider may submit the dispute for arbitration,
22except that a dispute involving any of the following may not be submitted:
AB1016,6,2423 1. Services for which provider fees are subject by law to schedules or other
24monetary limitations.
AB1016,7,9
12. Emergency services billed under American Medical Association Current
2Procedural Terminology codes 99217 to 99220, 99224 to 99226, 99234 to 99236,
399281 to 99285, 99288, and 99291 to 99292 if the amount billed for a specific code
4does not exceed 120 percent of the usual and customary cost for the code and does not
5exceed the exemption amount. The exemption amount shall be $600 in 2020 and
6shall be adjusted annually by the commissioner to reflect changes in the consumer
7price index for all urban consumers, U.S. city average, for the medical care group, as
8determined by the U.S. department of labor, for the 12 months ending on December
931 of the preceding year, except that the exemption amount may not exceed $1,200.
AB1016,7,1910 (c) Establishment. The commissioner shall establish an arbitration process to
11resolve disputes that are submitted under par. (a) or (b). The commissioner shall
12certify at least one independent dispute resolution entity to conduct the arbitration
13process. In order to obtain and maintain certification, an independent dispute
14resolution entity shall use licensed providers who are in active practice in the same
15or similar specialty as the provider providing the service subject to dispute and who,
16to the extent practicable, are licensed in this state. The commissioner shall, by rule,
17establish a process for submitting a dispute for arbitration and standards for the
18arbitration process, including a process for certifying an independent dispute
19resolution entity and revoking the certification when appropriate.
AB1016,7,2520 (d) Arbitration process. When a party submits a dispute for arbitration under
21par. (a) or (b), the independent dispute resolution entity shall determine the amount
22of a reasonable fee for the services provided by the provider to the enrollee according
23to the conditions of this paragraph. The independent dispute resolution entity shall
24provide the determination, in writing, to the parties and the commissioner no later
25than 30 days after the dispute is submitted to the entity.
AB1016,8,6
11. For a dispute submitted under par. (a), the independent dispute resolution
2entity shall determine if the fee charged by the provider to the enrollee is reasonable
3based on the factors in par. (e). If the entity determines the fee is reasonable, the
4entity shall select that amount as its determination. If the entity determines the fee
5is not reasonable, the entity shall determine a reasonable fee based on the factors in
6par. (e).
AB1016,8,147 2. For a dispute submitted under par. (b), the plan and provider shall each
8submit an amount to the independent dispute resolution entity, and the entity shall
9select one of the amounts based on the factors in par. (e); except that, if the entity
10determines that the amounts submitted by the parties are unreasonable or that a
11settlement between the parties is reasonably likely, the entity may direct the parties
12to attempt a good faith negotiation for settlement. If the plan and provider agree to
13an amount, the independent dispute resolution entity shall select that amount as its
14determination.
AB1016,8,1615 (e) Reasonable fee criteria. The independent dispute resolution entity shall
16consider all of the following factors when determining a reasonable fee under par. (d):
AB1016,8,1817 1. The provider's usual charge for comparable services rendered to patients
18covered by plans for which the provider is not in network.
AB1016,8,2319 2. Whether there is a gross disparity between the fee billed by the provider as
20compared to fees paid to that provider for the same services rendered to other
21patients covered by plans for which the provider is not in network and, in the case
22of a dispute submitted under par. (b), fees paid by the plan to reimburse similarly
23qualified providers who are not in the plan's network.
AB1016,8,2424 3. The level of training, education, and experience of the provider.
AB1016,9,2
14. The circumstances and complexity of the particular case, including time and
2place of the service.
AB1016,9,33 5. Individual characteristics of the enrollee.
AB1016,9,44 6. The usual and customary cost of the service.
AB1016,9,55 7. Any factors identified by the commissioner by rule.
AB1016,9,76 8. Any factors the entity determines are relevant based on the specific facts and
7circumstances of the dispute.
AB1016,9,118 (f) Binding effect. The determination of the independent dispute resolution
9entity shall be binding on the parties to the dispute and shall be admissible in a court
10proceeding between them and in any administrative proceeding between this state
11and the provider.
AB1016,9,2112 (g) Costs. 1. For disputes submitted under par. (a), the costs for the arbitration
13process shall be paid by the enrollee if the independent dispute resolution entity
14determines that the fee charged by the provider to the enrollee is reasonable and by
15the provider if the entity determines that the fee is not reasonable; except that the
16costs charged to an enrollee may not exceed $100. The commissioner may waive or
17reduce the costs charged to the enrollee if requiring full payment would impose a
18hardship on the enrollee. The commissioner shall, by rule, specify the factors to be
19considered in making the determination of hardship and determine and establish a
20mechanism to cover the amount of arbitration costs that are otherwise unpaid by
21enrollees under this subdivision.
AB1016,9,2422 2. For disputes submitted under par. (b), the costs for the arbitration process
23shall be paid by the party whose amount is not selected by the independent dispute
24resolution entity or, if a settlement is reached, by both parties in equal amounts.
AB1016,10,2
1(7) Conflicts. To the extent that this section conflicts with s. 609.10, 609.91,
2or 609.92, this section supersedes ss. 609.10, 609.91, and 609.92.
AB1016,2 3Section 2 . Initial applicability.
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