ATCP 132.03(3)(e)(e) The estimated date by which the repair will be completed, if an estimated completion date is required under s. ATCP 132.05. ATCP 132.03(3)(f)(f) Notice that customer is entitled to inspect or receive any components, parts or accessories replaced or removed by the shop. ATCP 132.03 HistoryHistory: Cr. Register, January, 1994, No. 457, eff. 1-1-95. ATCP 132.04(1)(1) Estimate alternatives or firm price quotation; shop’s choice. Before a shop starts any repairs whose total price may exceed $50, a shop representative shall provide the customer with a written statement of estimate alternatives under sub. (2) or a firm price quotation under sub. (3). This requirement does not apply if there has been no face-to-face contact between the customer and a shop representative. ATCP 132.04(2)(a)(a) A statement of estimate alternatives, if provided, shall be conspicuously printed in the following form, either on the repair order or on a separate document attached to the repair order: “YOU ARE ENTITLED TO A PRICE ESTIMATE FOR THE REPAIRS YOU HAVE AUTHORIZED. THE REPAIR PRICE MAY BE LESS THAN THE ESTIMATE, BUT WILL NOT EXCEED THE ESTIMATE WITHOUT YOUR PERMISSION. YOUR SIGNATURE WILL INDICATE YOUR ESTIMATE SELECTION.
1. I request an estimate in writing before you begin repairs. _________________________________________________
2. Please proceed with repairs, but call me before continuing if the price will exceed $ _____.
__________________________________________________
3. I do not want an estimate.
_________________________________________________”
ATCP 132.04(2)(b)(b) If the statement of estimate alternatives under par. (a) is printed on a separate document, rather than on the repair order, the separate document shall include the repair order number or other information which uniquely identifies the authorization with the repair order. The shop shall keep a copy of the signed authorization with its records. ATCP 132.04(3)(a)(a) A firm price quotation, if provided, shall be written on the repair order and shall be accompanied by the following conspicuous statement on the repair order: “THIS PRICE FOR THE AUTHORIZED REPAIRS WILL NOT BE EXCEEDED IF THE MOTOR VEHICLE IS DELIVERED TO THE SHOP WITHIN 5 DAYS.”
ATCP 132.04(3)(b)(b) A shop may not exceed the firm price quoted under par. (a) for the specified repairs to the vehicle, component, part or accessory, if the customer delivers that motor vehicle, component, part or accessory to the shop within 5 days after the date on which the firm price is quoted. ATCP 132.04(3)(c)(c) Notwithstanding sub. (4), a shop is not required to give a customer an estimate for repairs if the shop gives the customer a firm price quotation under par. (a) for those repairs. ATCP 132.04(4)(4) Estimate required. If any of the following has occurred, a shop representative shall give the customer an oral or written estimate, and shall write that estimate on the repair order before the shop starts any repairs whose total price may exceed $50: ATCP 132.04(4)(b)(b) There has been face-to-face contact between the customer and a shop representative, but the customer has not signed any of the estimate alternatives under sub. (2). ATCP 132.04 HistoryHistory: Cr. Register, January, 1994, No. 457, eff. 1-1-95. ATCP 132.05(1)(1) Before a shop starts any repairs for which the shop has accepted a prepayment of $250 or more, a shop representative shall give the customer an oral or written estimate of the repair completion date and shall record that estimated completion date on the repair order. ATCP 132.05(2)(2) If a shop is required to give an estimated completion date under sub. (1) but fails to do so, the estimated completion date is the same date that the motor vehicle, component, part or accessory is delivered to the shop for repair.