PSC 134.11 History History: 1-2-56; r. and recr. Register, February, 1959, No. 38, eff. 3-1-59; cr. (6), Register, January, 1965, No. 109, eff. 2-1-65.

PSC 134.12 PSC 134.12 Meter readings and billing periods. Reading of all meters used for determining charges to customers shall be scheduled monthly, bimonthly, quarterly, or semi-annually. An effort shall be made to read meters on corresponding days of each meter-reading period cycle. The meter-reading date may be advanced or postponed not more than 5 days without adjustment of the billing for the period. Bills for service shall be rendered within 40 days from the reading of the meter except as may be otherwise specifically authorized by the commission. The utility may permit the customer to supply the meter readings on a form supplied by the utility, provided a utility representative reads the meter at least once each 6 months and when there is a change of customer. The utility shall make reasonable efforts to read the meters of customers who cannot be available during normal business hours.

PSC 134.12 History History: 1-2-56; r. and recr. Register, February, 1959, No. 38, eff. 3-1-59; am. Register, September, 1982, No. 321, eff. 10-1-82; am. Register, October, 1989, No. 406, eff. 11-1-89.

PSC 134.13 PSC 134.13 Billing.

PSC 134.13(1) (1) 

PSC 134.13(1)(a) (a) All of the information in par. (b) shall be shown for each meter on each bill, including the customer’s receipt, if the bill is provided by any of the following:

PSC 134.13(1)(a)1. 1. Madison Gas and Electric Company.

PSC 134.13(1)(a)2. 2. Northern States Power Company.

PSC 134.13(1)(a)3. 3. Superior Water, Light and Power Company.

PSC 134.13(1)(a)4. 4. Wisconsin Electric Power Company.

PSC 134.13(1)(a)5. 5. Wisconsin Gas LLC.

PSC 134.13(1)(a)6. 6. Wisconsin Power and Light Company.

PSC 134.13(1)(a)7. 7. Wisconsin Public Service Corporation.

PSC 134.13(1)(b) (b) A bill under par. (a), including the customer’s receipt, shall show the following information:

PSC 134.13(1)(b)1. 1. The customer name, billing address and service address, if different from the billing address.

PSC 134.13(1)(b)2. 2. For residential customers in multi-unit buildings, current meter identification information or number and account number.

PSC 134.13(1)(b)3. 3. The present and last preceding meter readings.

PSC 134.13(1)(b)4. 4. The present and last preceding meter reading dates.

PSC 134.13(1)(b)5. 5. The next scheduled meter reading date.

PSC 134.13(1)(b)6. 6. The number of days in the billing period.

PSC 134.13(1)(b)7. 7. The number of units consumed.

PSC 134.13(1)(b)8. 8. The class of service with clear explanation of codes and abbreviations.

PSC 134.13(1)(b)9. 9. The rate schedule under which the bill is calculated including the itemized calculations of the rate schedule component including, but not limited to, such items as customer charge, energy blocks, demand charges, minimum bills and all other billing factors necessary for the customer to check the calculation of the bill.

PSC 134.13(1)(b)10. 10. Clear itemized adjustment clause bill calculation.

PSC 134.13(1)(b)11. 11. Amount subject to tax, tax rate, and tax billed.

PSC 134.13(1)(b)12. 12. Clear itemization of the amount of the bill for the present billing period, any unpaid balance from previous billing periods and any late payment charges.

PSC 134.13(1)(b)13. 13. Clear itemization of other utility charges and credits.

PSC 134.13(1)(b)14. 14. Degree day information.

PSC 134.13(1)(b)15. 15. A statement that the utility will, upon customer request, provide the information and assistance necessary for the customer to evaluate fuel consumption and conservation.