PSC 113.0406(1)(a)15.15. A statement that the utility will, upon customer request, provide the information and assistance necessary for the customer to evaluate fuel consumption and conservation. PSC 113.0406(1)(b)(b) Upon receiving such request in par. (a) 15., the utility shall provide consumption and degree day information by billing periods for at least the last year and information and instructions needed by the customer to make consumption comparisons and evaluate his or her conservation efforts. PSC 113.0406(1)(c)(c) Bills rendered without an actual meter reading shall be specifically marked as estimated. PSC 113.0406(1)(d)(d) Each bill, including the customer’s receipt rendered by electric utilities not included in par. (a), shall show the present and last preceding meter readings, the date of the present reading, the number of units consumed, the class of service if other than residential and the rate schedule under which the bill is calculated. In lieu of including the rate schedule on the bill the utility may, whenever a rate change becomes effective or at least once a year, supply each customer with the schedule of rates at which the bills are calculated and any other rates that might be applicable. Such a schedule shall be written in clear and direct language in no smaller type than 10-point type. Bills rendered at rates requiring the measurement of a number of different factors shall show all data necessary for the customer to check the calculation of a bill. All monthly adjustment clause factors necessary for a customer to check the calculation of the bill shall be included on the monthly bill. Minimum and estimated bills shall be distinctly marked as such. Estimated bills are bills rendered without actual meter readings. PSC 113.0406(1)(e)(e) The utility may include on the utility service bill charges to the customer resulting from other services, materials, or work provided by the utility as a result of commission-approved conservation and alternative energy programs and, with the consent of both the customer and the utility, merchandise and service repair work charges. The charges shall be listed individually on the bill and the customer shall be permitted to include such payment in his or her payment for electric utility service. Any partial payments shall be applied first to the amount due for utility service and the remainder to the other charges. PSC 113.0406(1)(f)(f) Costs or fees incurred by and awarded to the utility by a court of law, for pursuing bill collection through other agencies, such as small claims courts, or extraordinary collection charges as allowed and specified in the utility’s tariffs filed with the public service commission, may be included on the utility’s service bill. Such tariffs shall be established on the basis of rate case proceedings or generic proceedings to establish the reasonableness of such charges. PSC 113.0406(1)(g)(g) The commission may authorize the utility to make late payment charges to a customer’s utility service bill that is not paid in full within 20 days following issuance of the bill and for utility service that has been obtained by diversion around or tampering with the metering of the account. The late payment charge may be either a one-time charge as provided in par. (h) or a monthly charge as provided in par. (i). The utility shall receive approval from the commission of the method it desires to use and shall not change methods without commission approval. PSC 113.0406(1)(h)(h) If the utility is authorized to make a one-time late payment charge, such charge shall comply with the following requirements: PSC 113.0406(1)(h)1.1. The bill shall clearly indicate the amount of the late payment charge and the date after which the late payment charge shall be applied. PSC 113.0406(1)(h)2.2. Except as provided in par. (i) 8., late payment charges shall be applied no sooner than 20 days after the date of issuance of the bill. PSC 113.0406(1)(h)3.3. The amount of the late payment charge shall be 3% of the bill, except a minimum charge of $.50 shall apply. The charge shall not exceed 1% per month (12% per annum) for forbearances occurring primarily, for personal, family or household purposes where the only charge is a late charge. PSC 113.0406(1)(h)4.4. Late payment charges shall be applied to all customer classes and rate classifications. PSC 113.0406(1)(h)5.5. A late payment charge shall be applied only once to any given amount outstanding. PSC 113.0406(1)(h)6.6. If a customer disputes a bill for utility service or portion thereof and does not pay the disputed bill in full within 20 days following issuance of the bill, the late payment charge shall be applied only to that portion of the disputed bill later found to be correct and payable to the utility. PSC 113.0406(1)(h)7.7. Bills issued for utility service previously unbilled because of meter diversion or tampering with the proper metering of the account may include a late payment charge when issued. PSC 113.0406(1)(i)(i) If the utility is authorized to make monthly late payment charges, such charges shall comply with the following requirements. PSC 113.0406(1)(i)1.1. The amount of the charge shall be no more than 1% per month and shall be filed with and approved by the commission before it can be applied. The charge shall not exceed 1% per month (12% per annum) for forbearances occurring primarily, for personal, family or household purposes where the only charge is a late charge. PSC 113.0406(1)(i)2.2. The late payment charge shall be applied to the total unpaid balance for utility service, including unpaid late payment charges. PSC 113.0406(1)(i)3.3. Except as provided in subd. 9., the late payment charge shall be applied no sooner than 20 days after the date of issuance of the bill. PSC 113.0406(1)(i)4.4. The late payment charge shall be applied to all customer classes and rate classifications. PSC 113.0406(1)(i)5.5. If a customer disputes a bill for utility service or portion thereof and does not pay the disputed bill in full within 20 days following issuance of the bill, the late payment charge shall be applied only to that portion of the disputed bill later found to be correct and payable to the utility. PSC 113.0406(1)(i)6.6. The utility may not waive any properly applied late payment charge, except when the utility fails to obtain scheduled meter readings, the utility shall waive the late payment charge upon dispute of the estimate by the customer. PSC 113.0406(1)(i)7.7. No additional late payment charge may be applied to a delinquent account for utility service after the date on which the delinquent account was written off by the utility as uncollectible. PSC 113.0406(1)(i)8.8. If a utility changes the type of late payment charge or initiates a late payment charge, the new charge shall apply only to utility service provided after the effective date of the change or initiation. PSC 113.0406(1)(i)9.9. Bills issued for utility service that was previously unbilled because of meter diversion or tampering with the proper metering of the account may include a late payment charge when issued. The late payment charge may be applied from the estimated date that the diversion or tampering began. PSC 113.0406(1)(j)(j) A customer who receives a lump sum payment from an outside source to be used to pay his or her utility service bill may, at the utility’s option, apply the payment to the customer’s account in equal monthly installments.