PSC 128.40(2)(b)(b) Upon receipt of a complaint, an owner shall provide the complainant with a copy of the notice described in s. PSC 128.42 (1). Within 30 days of receiving a complaint, an owner shall provide an initial response to the complainant.
PSC 128.40(2)(c)(c) An owner shall make a good faith effort to resolve complaints within 45 days of receiving a complaint. An owner shall notify a political subdivision of complaints that have not been resolved within 45 days of the date the owner received the original complaint.
PSC 128.40(2)(d)(d) An owner shall maintain a log of all complaints received regarding the wind energy system. The owner shall include in the log the name and address of each complainant, the nature of each complaint, and the steps taken to resolve each complaint. An owner shall provide a copy of a complaint log monthly, at no cost, either to a monitoring committee established under s. PSC 128.41 or, if a monitoring committee has not been established, to the political subdivision. An owner shall make any complaint log available to the commission upon request.
PSC 128.40(2)(e)(e) An owner shall develop a complaint resolution process that is consistent with this subsection.
PSC 128.40 HistoryHistory: CR 10-057: cr. Register February 2011 No. 662, eff. 3-1-11.
PSC 128.41PSC 128.41Monitoring committee.
PSC 128.41(1)(1)Committee. Except as provided in sub. (3), a political subdivision may establish a monitoring committee to oversee resolution of complaints regarding a wind energy system. A monitoring committee shall include on the committee a member who is a local employee of an owner of a wind energy system and, if in existence, at least one nonparticipating landowner residing in the political subdivision within 0.5 mile of a wind turbine that is located in the political subdivision.
PSC 128.41(2)(2)Duties. A monitoring committee established under sub. (1) may do any of the following:
PSC 128.41(2)(a)(a) Maintain a record of all complaints brought to it.
PSC 128.41(2)(b)(b) Require the owner to provide the committee with information regarding the owner’s response to any complaint forwarded to the owner by the committee.
PSC 128.41(2)(c)(c) Recommend to the political subdivision a reasonable resolution to a complaint based upon the information gathered by the committee.
PSC 128.41(3)(3)Multiple jurisdictions. If a wind energy system is located in more than one political subdivision with jurisdiction over the wind energy system and multiple political subdivisions decide to establish a monitoring committee, the political subdivisions shall jointly establish a single monitoring committee to oversee resolution of complaints regarding the wind energy system.
PSC 128.41 HistoryHistory: CR 10-057: cr. Register February 2011 No. 662, eff. 3-1-11.
PSC 128.42PSC 128.42Notice to property owners and residents.
PSC 128.42(1)(1)Notice of process for making complaints. Before construction of a wind energy system begins, an owner shall provide written notice of the process for making complaints and obtaining mitigation measures to all residents and landowners within 0.5 mile of any wind energy system facility. An owner shall include in the notice the requirements under s. PSC 128.40 (1) for submitting a complaint to the owner, a petition for review to the political subdivision, and an appeal to the commission, and shall include a contact person and telephone number for the owner for receipt of complaints or concerns during construction, operation, maintenance and decommissioning.
PSC 128.42(2)(2)Notice to political subdivision. An owner shall provide a copy of the notice under sub. (1) to any political subdivision with jurisdiction over the wind energy system, and the owner shall keep the contact person and telephone number current and on file with the political subdivision.
PSC 128.42 HistoryHistory: CR 10-057: cr. Register February 2011 No. 662, eff. 3-1-11.
subch. V of ch. PSC 128Subchapter V — Commission Procedure
PSC 128.50PSC 128.50Standards established by the commission.
PSC 128.50(1)(1)Detailed application filing requirements. The commission shall establish detailed application filing requirements for applications filed for political subdivision review of a wind energy system, which shall contain a detailed description of the information required to satisfy the filing requirements for applications under s. PSC 128.30 (2). The commission may revise these requirements as necessary. The commission shall make the filing requirements available to the public on the commission’s website.
PSC 128.50(2)(2)Commission protocols.
PSC 128.50(2)(a)(a) The commission may periodically create and revise measurement, compliance, and testing protocols as needed to provide standards for evaluating compliance with this chapter. These protocols may be created and revised to reflect current industry practice, changes in the state of the art, and implementation of new technologies. The commission may make protocols under this subsection available to the public on the commission’s website.
PSC 128.50(2)(b)(b) The commission may establish protocols in any of the following areas:
PSC 128.50(2)(b)1.1. Noise measurement, compliance and mitigation.
PSC 128.50(2)(b)2.2. Stray voltage testing and remediation.
PSC 128.50(2)(b)3.3. Shadow flicker compliance and mitigation.
PSC 128.50(2)(b)4.4. Communications interference testing and mitigation.
PSC 128.50(2)(b)5.5. Other areas where protocols are appropriate.
PSC 128.50 HistoryHistory: CR 10-057: cr. Register February 2011 No. 662, eff. 3-1-11.