SECTION A

I. Principles of Insurance -- 1 Hour

A. Definition of risk

B. Risk management

C. Insurable and noninsurable risk

D. Pooling concept--law of large numbers

E. Types of insurance companies

F. Reinsurance

II. General Wisconsin Insurance Laws -- 4 Hours

A. Duties and powers of Insurance Commissioner--statutory and rule-making

B. Knowledge of administrative action process, including hearings and penalties

C. Purpose of licensing, including procedures and who must be licensed

D. Record keeping and changes in agent status, including change of name or address

E. Agent license expiration, revocation, suspension, and limitation

F. General regulations regarding misrepresentation, knowledge of acts of agent, rebating

G. Regulation of specific insurance contract changes regarding cancellation, nonrenewal, notice of proof of loss, and payment of claims

H. Unfair claims methods and practices--timely payment of claims

I. Fair rating practices

J. Home and telephone solicitation requirements

K. Section 628.32, Wis. Stat., written disclosure of fees other than commissions

L. Controlled business

M. Proper exchange of business

N. Unfair marketing practices

1. Misrepresentation

2. Unfair inducement

3. Unfair discrimination

4. Extra charges

5. Influencing employers