March 10, 2022 - Introduced by Representatives Brostoff, Vining, Sinicki, Hebl,
Shelton, B. Meyers, Ohnstad, Considine, Cabral-Guevara and Stubbs,
cosponsored by Senators Larson, Carpenter and Agard. Referred to
Committee on State Affairs.

AB1105,1,4 1An Act to amend 16.75 (1) (a) 1.; and to create 16.289, 16.75 (10n) and 20.935
2of the statutes; relating to: call centers relocating to foreign countries, state
3procurement contracts for call center services, state benefits for call centers,
4and providing a penalty.

This bill requires that businesses that operate a 50-person call center, which
is defined as a business operation to which phone calls from customers are directed
or that makes calls to customers, must notify the Department of Administration if
the business relocates to a foreign country at least 30 percent of the call center's
volume of calls. A business that violates the requirement is subject to a civil
forfeiture of up to $10,000 per day of the violation.

The bill also requires DOA to maintain a list of businesses that have relocated
a call center to a foreign country and businesses that have violated the requirement
to notify DOA of such a relocation. Under the bill, businesses on the list are ineligible
for a grant, loan, certification or other authorization to claim a tax credit, or other
similar benefit awarded by a state agency, authority, including the Wisconsin
Economic Development Corporation, or other body in state government, unless the
secretary of administration determines that denying the benefit would likely result
in substantial job loss in Wisconsin or substantial harm to the environment.

The bill also prohibits a state agency from purchasing services provided by a
call center if any services related to the call center will be performed outside the
state.