PSC 185.30(2)(c)1.f. f. The most recent previous address of the person responsible for bill payment.

PSC 185.30(2)(c)1.g. g. Initial identification data under subd. 2.

PSC 185.30(2)(c)2. 2. A utility shall accept any of the following items as adequate initial identification data, although it may accept other forms of identification:

PSC 185.30(2)(c)2.a. a. Driver’s license number.

PSC 185.30(2)(c)2.b. b. State identification card number.

PSC 185.30(2)(c)2.c. c. Passport number.

PSC 185.30(2)(c)2.d. d. Social security number or the last 4 digits of the social security number.

PSC 185.30(2)(c)3. 3. If a utility requests the initial identification data under subd. 2., it shall inform the applicant of all acceptable forms of initial identification data and allow the applicant to choose which the applicant wishes to provide.

PSC 185.30(2)(d) (d) If a utility determines that an applicant’s response under par. (c) 1. a. to f. indicates that additional information is necessary to further evaluate the applicant’s credit history or identity, the utility may require the applicant’s addresses for the past 6 years as part of its application for service. Each utility shall establish a written policy for requesting the application information under this paragraph.

PSC 185.30 Note Note: Also see s. PSC 185.36, which allows a request for a deposit if an applicant has an outstanding account balance that accrued within the last 6 years.

PSC 185.30(2)(e) (e) A utility may request information other than that listed in pars. (c) and (d), but before requesting it the utility shall inform the applicant that providing that information is optional.

PSC 185.30(2)(f) (f) A utility may refuse or disconnect service for failure to provide any information specified in par. (c) 1. a., c., e., and f. or par. (d).

PSC 185.30 Note Note: See sub. (3) (a) about what can be required if an applicant refuses to provide the initial identification data under s. PSC 185.30 (2) (c) 1. g.

PSC 185.30(3) (3) Identity and residency verification.

PSC 185.30(3)(a) (a) A utility may require verification of the initial identification data or the residency, or both, of the person responsible for bill payment under any of the following circumstances:

PSC 185.30(3)(a)1. 1. The application is for service at a premises where a bill remains unpaid for service provided within the previous 24 months.

PSC 185.30(3)(a)2. 2. The person responsible for bill payment has an outstanding bill with the utility but claims that the bill was accrued in the person’s name as a result of identity theft.

PSC 185.30(3)(a)3. 3. The applicant fails to provide the initial identification data under sub. (2) (c) 1. g. or the utility finds, with reasonable certainty, that the initial identification information is inaccurate.

PSC 185.30(3)(b) (b) A utility shall establish a written policy for when it will require verification of identity or residency under par. (a).

PSC 185.30(3)(c) (c) A utility shall accept any of the following items as adequate verification of identity, although it may accept other forms of verification:

PSC 185.30(3)(c)1. 1. Any one of the following items:

PSC 185.30(3)(c)1.a. a. Valid driver’s license or other photo identification issued by a state, U.S., or tribal governmental entity.

PSC 185.30(3)(c)1.b. b. Valid U.S. military or military dependent identification card.

PSC 185.30(3)(c)1.c. c. Valid passport.

PSC 185.30(3)(c)2. 2. Any two of the following items:

PSC 185.30(3)(c)2.a. a. Social security card.

PSC 185.30(3)(c)2.b. b. Certified copy of a marriage certificate.

PSC 185.30(3)(c)2.c. c. Certified copy of a judgment of divorce or legal separation.

PSC 185.30(3)(c)2.d. d. Military discharge papers, including federal form DD-214.