SB779,7,2219 (d) When translation required. If a broadband Internet access service provider
20transacts business with a customer in a language other than English, the provider
21shall translate the contents of the notices required under pars. (b) and (c) into the
22language through which the provider transacts business with the customer.
SB779,7,25 23(3) Customer approval. (a) Opt-in approval required. Except as provided
24under par. (c), a broadband Internet access service provider may not do any of the
25following unless the provider obtains opt-in approval from the customer:
SB779,8,2
11. Use, disclose, or permit access to any of the customer's sensitive customer
2proprietary information.
SB779,8,53 2. Use, disclose, or permit access to any of the customer's proprietary
4information previously collected by the provider for which the customer has not
5previously granted approval under this paragraph or par. (b).
SB779,8,96 (b) Opt-out approval required. 1. Except as provided under subd. 2. or par. (c),
7a broadband Internet access service provider may not use, disclose, or permit access
8to any of a customer's nonsensitive customer proprietary information unless the
9provider obtains opt-out approval from the customer.
SB779,8,1210 2. A broadband Internet access service provider may obtain opt-in approval
11from a customer to use, disclose, or permit access to any of the customer's
12nonsensitive customer proprietary information.
SB779,8,1613 (c) Permissible use without customer approval. A broadband Internet access
14service provider may use, disclose, or permit access to customer proprietary
15information without approval from the customer under par. (a) or (b) only for the
16following purposes:
SB779,8,1917 1. To provide the broadband Internet access service from which the information
18is derived, or in its provision of services necessary to, or used in, the provision of that
19service.
SB779,8,2020 2. To initiate, render, bill, or collect for broadband Internet access service.
SB779,8,2321 3. To protect the rights or property of the broadband Internet access service
22provider, or to protect users of the broadband Internet access service and other
23providers from fraudulent, abusive, or unlawful use of the service.
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14. To provide any marketing, referral, or administrative services to a customer
2for the duration of a real-time interaction if the interaction was initiated by the
3customer.
SB779,9,54 5. To provide location information or nonsensitive customer proprietary
5information to any of the following:
SB779,9,96 a. A public safety answering point, as defined in s. 256.35 (1) (gm), emergency
7medical service provider, emergency dispatch provider, public safety official, fire
8service official, law enforcement official, or hospital emergency or trauma care
9facility, in order to respond to the user's request for emergency services.
SB779,9,1210 b. The user's legal guardian or a member of the user's immediate family, to
11inform about the user's location in an emergency situation that involves the risk of
12death or serious physical harm.
SB779,9,1513 c. A provider of information or database management services only for the
14purpose of assisting in the delivery of emergency services in response to an
15emergency.
SB779,9,1616 6. As otherwise required or authorized by law.
SB779,9,2117 (d) Solicitation and exercise of customer approval. 1. A broadband Internet
18access service provider shall request the approval required under par. (a) or (b) at the
19point of sale to a customer and at the time the provider makes a material change to
20its policies concerning the privacy of information that the provider obtains about a
21customer.
SB779,9,2422 2. A broadband Internet access service provider shall request customer
23approval clearly and conspicuously, in language that is readily understandable and
24not misleading, and each request shall include all of the following:
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1a. A disclosure of the types of customer proprietary information for which the
2provider is seeking customer approval to use, disclose, or permit access to.
SB779,10,43 b. A disclosure of the purposes for which the customer's proprietary
4information will be used.
SB779,10,65 c. A disclosure of the categories of entities to which the provider intends to
6disclose or permit access to the customer proprietary information.
SB779,10,77 d. A means to easily access the notice required under sub. (2) (a) or (c).
SB779,10,88 e. A means to easily access the mechanism required under subd. 3.
SB779,10,119 3. A broadband Internet access service provider shall make available, at no
10additional cost to the customer, a mechanism for a customer to grant, deny, or
11withdraw opt-in approval or opt-out approval, or both, at any time.
SB779,10,1512 4. A broadband Internet access service provider shall give effect to a customer's
13grant, denial, or withdrawal of approval promptly, and the grant, denial, or
14withdrawal of approval shall remain in effect until the customer revokes or limits the
15grant, denial, or withdrawal of approval.
SB779,10,2016 5. If a broadband Internet access service provider transacts business with a
17customer in a language other than English, the provider shall translate the contents
18required under subd. 2. and the instructions for using the mechanism required under
19subd. 3. into the language through which the provider transacts business with the
20customer.
SB779,10,23 21(4) Data security. (a) A broadband Internet access service provider shall take
22reasonable security measures to protect customer proprietary information from
23unauthorized use, disclosure, or access.
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1(b) In implementing reasonable security measures under par. (a), a broadband
2Internet access service provider shall appropriately take into account each of the
3following factors:
SB779,11,44 1. The nature and scope of the provider's activities.