PSC 113.0408(2)(c)2.c.c. Passport number.
PSC 113.0408(2)(c)2.d.d. Social security number or the last 4 digits of the social security number.
PSC 113.0408(2)(c)3.3. If a utility requests the initial identification data under subd. 2., it shall inform the applicant of all acceptable forms of initial identification data and allow the applicant to choose which the applicant wishes to provide.
PSC 113.0408(2)(d)(d) If a utility determines that an applicant’s response under par. (c) 1. a. to f. indicates that additional information is necessary to further evaluate the applicant’s credit history or identity, the utility may require the applicant’s addresses for the past 6 years as part of its application for service. Each utility shall establish a written policy for requesting the application information under this paragraph.
PSC 113.0408(2)(e)(e) A utility may request information other than that listed in pars. (c) and (d), but before requesting it the utility shall inform the applicant that providing that information is optional.
PSC 113.0408(2)(f)(f) A utility may refuse or disconnect service for failure to provide any information specified in par. (c) 1. a., c., e., and f. or par. (d).
PSC 113.0408 NoteNote: See sub. (3) (a) about what can be required if an applicant refuses to provide the initial identification data under s. PSC 113.0408 (2) (c) 1. g.
PSC 113.0408(3)(3)Identity and residency verification.
PSC 113.0408(3)(a)(a) A utility may require verification of the initial identification data or the residency, or both, of the person responsible for bill payment under any of the following circumstances:
PSC 113.0408(3)(a)1.1. The application is for service at a premises where a bill remains unpaid for service provided within the previous 24 months.
PSC 113.0408(3)(a)2.2. The person responsible for bill payment has an outstanding bill with the utility but claims that the bill was accrued in the person’s name as a result of identity theft.
PSC 113.0408(3)(a)3.3. The applicant fails to provide the initial identification data under sub. (2) (c) 1. g. or the utility finds, with reasonable certainty, that the initial identification information is inaccurate.
PSC 113.0408(3)(b)(b) A utility shall establish a written policy for when it will require verification of identity or residency under par. (a).
PSC 113.0408(3)(c)(c) A utility shall accept any of the following items as adequate verification of identity, although it may accept other forms of verification:
PSC 113.0408(3)(c)1.1. Any one of the following items:
PSC 113.0408(3)(c)1.a.a. Valid driver’s license or other photo identification issued by a state, U.S., or tribal governmental entity.
PSC 113.0408(3)(c)1.b.b. Valid U.S. military or military dependent identification card.
PSC 113.0408(3)(c)1.c.c. Valid passport.
PSC 113.0408(3)(c)2.2. Any two of the following items:
PSC 113.0408(3)(c)2.a.a. Social security card.
PSC 113.0408(3)(c)2.b.b. Certified copy of a marriage certificate.
PSC 113.0408(3)(c)2.c.c. Certified copy of a judgment of divorce or legal separation.
PSC 113.0408(3)(c)2.d.d. Military discharge papers, including federal form DD-214.
PSC 113.0408(3)(c)2.e.e. Valid student identification card with the applicant’s photo.
PSC 113.0408(3)(c)2.f.f. Current employee photo identification card that includes information, such as the employer’s telephone number or address, which can be used for verification purposes.
PSC 113.0408(3)(c)2.g.g. Letter of identification from a social service agency or employer that includes information, such as the agency or employer’s telephone number or address, which can be used for verification purposes.
PSC 113.0408(3)(d)(d)
PSC 113.0408(3)(d)1.1. A utility shall accept any one of the following items as adequate verification of an applicant’s residency, although it may accept other forms of verification:
PSC 113.0408(3)(d)1.a.a. Current utility bill.