DHS 75.15(5)(a)(a) Governing authority or entity owner. The governing authority or entity owner of a service shall do all of the following:

DHS 75.15(5)(a)1.1. Designate a member or representative of the governing body that is legally responsible for the operation of a service that has the authority to conduct the policy, actions, and affairs of the service, to complete the entity owner background check and to be the entity owner responsible for a service.

DHS 75.15(5)(a)2.2. Appoint a service director whose qualifications, authority, and duties are defined in writing.

DHS 75.15(5)(a)3.3. Establish written policies and procedures for the operation of the service and exercise general direction over the service. Policies and procedures must be written to insure all of the following:

DHS 75.15(5)(a)3.b.b. That no person will be denied service or discriminated against on the basis of sex, race, color, creed, sexual orientation, disability, or age, in accordance with 45 CFR part 92 and Title VI of the Civil Rights Act of 1964, as amended, 42 USC 2000d, Title XI of the Education Amendments of 1972, 20 USC 1681-1686 and s. 504 of the Rehabilitation Act of 1973, as amended, 29 USC 794, and the Americans with Disabilities Act of 1990, as amended, 42 USC 12101-12213.

DHS 75.15(5)(b)(b) Caregiver background check. At the time of hire, employment, or contract, and every 4 years after, the service shall conduct and document a caregiver background check following the procedures in s. 50.065, Stats., and ch. DHS 12. A service shall not employ or contract the service if the person has been convicted of the crimes or offenses, or has a governmental finding of misconduct, found in s. 50.065, Stats., and ch. DHS 12, Appendix A, unless the person has been approved under the department’s rehabilitation process, as defined in ch. DHS 12.

DHS 75.15(5)(c)(c) Personnel records. Employee records shall be available upon request at the service for review by the department. A separate record for each employee shall be maintained, kept current, and at a minimum, include:

DHS 75.15(5)(c)1.1. A written job description including duties, responsibilities and qualifications required for the employee.

DHS 75.15(5)(c)4.4. A completed caregiver background check following procedures under s. 50.065, Stats., and ch. DHS 12.

DHS 75.15(5)(d)(d) Confidentiality. A service shall have written policies, procedures and staff training to ensure compliance with confidentiality provisions of 42 CFR part 2, 45 CFR parts 164 and 170, and s. 51.30, Stats., and ch. DHS 92. Each staff member shall sign a statement acknowledging his or her responsibility to maintain confidentiality of personal information about persons served.

DHS 75.15(5)(e)(e) Policies, procedures, and service description. A service shall develop written policies, procedures, and service descriptions for each intervention service to be provided.

DHS 75.15(5)(f)(f) Submissions to department. The service shall submit each service description, along with written policies and procedures, to the department with the initial certification application, and submit any updates to the department when needed.

DHS 75.15(5)(g)(g) Staff knowledge and training. Service staff shall have knowledge, training, and experience in the service which they are responsible for providing, including substance use intervention, screening, and referral.

DHS 75.15(5)(h)(h) Referral. The service shall develop and maintain a written record of certified substance use treatment resources for referral, and shall refer clients as indicated for further assessment and treatment services.

DHS 75.15(5)(i)(i) Evaluation. The service shall have an evaluation plan that includes goals of the service, measurable outcomes and objectives related to the service goals, and an annual report of progress related to goals and objectives that is available to the department and the public.

DHS 75.15(6)(6) Location of service delivery. An intervention service, other than an intoxicated driver service designated under s. DHS 62.04, may be provided in a variety of settings, such as clinical offices, schools, workplaces, community centers, or an individual’s home, with the length of service varying according to the type of activity and needs of the individual. An intervention service that provides services in community settings shall ensure the following:

DHS 75.15(6)(a)(a) All requirements of this chapter are able to be met in the setting.

DHS 75.15(6)(b)(b) The service shall have written policies and procedures concerning community-based service delivery.

DHS 75.15(6)(c)(c) The service shall provide annual training for all staff that deliver services in the community regarding in-home and community safety, and avoiding sexual or other exploitative relationships with clients. A record of each training shall be available to the department upon request.

DHS 75.15(7)(a)(a) A service shall keep a case record for every person receiving intervention services, except where the only contact is made by telephone.