ATCP 132.06(4)(a)(a) If a customer gives additional authorization under subs. (1) to (3), the shop representative shall record the additional authorization on the repair order or repair invoice.

ATCP 132.06(4)(b)3.3. A description of the additional repairs authorized under sub. (1), if any.

ATCP 132.06(4)(b)4.4. The new total price estimate provided under sub. (1) (a) 3. or (2), if any.

ATCP 132.06 NoteNote: Additional authorization may be recorded on a separate document and attached to the repair order or invoice provided the separate document includes the repair order number or other information which uniquely identifies the document with the repair order or invoice.

ATCP 132.07(1)(1) General requirement. If a shop replaces or permanently removes any components, parts or accessories from a customer’s motor vehicle as part of a repair, the shop shall return those components, parts or accessories to the customer if, before the shop starts the repair, the customer requests the return of those components, parts or accessories.

ATCP 132.07(2)(2) Exemption. If a shop is required to return a replaced component, part or accessory under a warranty or exchange agreement, the shop need not return that component, part or accessory to a requesting customer under sub. (1), provided the shop makes the requested component, part or accessory available for the customer’s inspection before the shop returns the motor vehicle to the customer.

ATCP 132.08ATCP 132.08 Repair invoice. A shop shall prepare an invoice covering every repair made by the shop. The shop shall provide the customer with a complete and accurate copy of the repair invoice before the shop returns the customer’s motor vehicle to the customer. The repair invoice shall clearly and conspicuously disclose all of the following:

ATCP 132.08(1)(1) The name and address of the shop.

ATCP 132.08(2)(2) The name and address of the customer.

ATCP 132.08(3)(3) The date on which the repaired motor vehicle, component, part or accessory is tendered back to the customer.

ATCP 132.08(4)(4) The model, make and license number of the motor vehicle, if the motor vehicle has been in the shop’s possession.

ATCP 132.08(5)(5) The odometer reading when the motor vehicle was received by the shop, if the motor vehicle has been in the shop’s possession.

ATCP 132.08(6)(6) The price for the repairs, stated as the total price or as separate total prices for parts and labor.

ATCP 132.08(7)(7) An itemized description of the labor, parts, components and accessories supplied in connection with the repairs, including items supplied without cost or at reduced cost because of a shop or manufacturer’s warranty. If units of labor time based on flat rate average time are stated on the invoice, the actual labor time shall also be stated.

ATCP 132.08(8)(8) If any item under sub. (7) carries a warranty from the shop or manufacturer, a statement or notation indicating that fact.

ATCP 132.08(9)(9) If any item under sub. (7) is used, rebuilt, recycled or reconditioned, a statement or notation indicating that fact.

ATCP 132.08(10)(10) The identity of each person performing the repairs, including the name of any shop that performed all or part of the repairs as a subcontractor. If a shop employs more than 10 repair personnel who work in teams, the repair invoice may specify the name of the team leader whose team performed the repairs, instead of the individuals who performed the repairs, provided the shop keeps records indicating which team members worked on each repair.

ATCP 132.08(11)(11) The following statement, printed verbatim:
“Motor vehicle repair practices are regulated by chapter ATCP 132, Wis. Adm. Code, administered by the Bureau of Consumer Protection, Wisconsin Dept. of Agriculture, Trade and Consumer Protection, P.O. Box 8911, Madison, Wisconsin 53708-8911.”