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2025 - 2026 LEGISLATURE
LRB-0667/1
KRP:cdc
June 4, 2025 - Introduced by Senators James, Keyeski, Marklein, Quinn and Wanggaard, cosponsored by Representatives VanderMeer, Dittrich, Behnke, Brill, Kaufert, Knodl, Maxey, Melotik, Murphy, Mursau, O'Connor, Ortiz-Velez, Penterman and Tittl. Referred to Committee on Mental Health, Substance Abuse Prevention, Children and Families.
SB309,1,3
1An Act to create 256.35 (7) (c) of the statutes; relating to: immunity for 911
2call centers and dispatchers that transfer callers to the national 988 Suicide
3and Crisis Lifeline.
Analysis by the Legislative Reference Bureau
This bill provides that any public safety answering point, more commonly known as a 911 call center, or dispatcher that transfers a caller to the national 988 Suicide and Crisis Lifeline is generally immune from civil liability for any outcomes resulting from the transfer.
The people of the state of Wisconsin, represented in senate and assembly, do enact as follows:
SB309,14Section 1. 256.35 (7) (c) of the statutes is created to read:
SB309,1,75256.35 (7) (c) 1. In this paragraph, national crisis hotline means the
6telephone or text access number 988, or its successor, that is maintained under
7the federally administered program under 42 USC 290bb-36c.
SB309,2,282. Any public safety answering point or dispatcher that transfers a caller to

1the national crisis hotline is immune from civil liability for any outcomes resulting
2from the transfer.
SB309,2,533. Subdivision 2. does not apply if the injury claimed to have resulted from the
4transfer is the result of an act or omission that constitutes gross negligence or
5willful or wanton misconduct by the dispatcher or public safety answering point.
SB309,2,66(end)
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